To enable government employees to deliver improved citizen services, agencies are modernizing IT for digital resilience, digitizing data, automating processes, and deploying in the cloud. However, agencies face challenges from the traditional lift-and-shift modernization approach that's led to componentized applications and end-to-end fragmentation. The result is a need to access multiple systems to perform tasks, an increasing rate of application proliferation and as well as little (or no) integration of apps.
Read this IDC white paper to learn why IDC foresees a different trajectory for the future of government modernization. The white paper also features IDC’s guidance on how government agencies can use AI-powered automation to deliver the best outcomes.
Download the white paper