California Horse Racing Board
Bill Glaholt, a veteran of state government who's on the cusp of retirement, has advice to his successor: “Find a mentor. ... Get your ego completely out of the way and just absorb anything that they have — the things that they’ve thought, the things that they’ve done that didn’t work, the things they’ve done that did work.”
One position is with the California Horse Racing Board, and the other is with the Department of Health Care Services.
“I’m getting ready to write at least a mid-five-figure check,” said board CIO Bill Glaholt. “I said, ‘Hold on. You’re telling me that for less than $1,000, I’m going to be able to ... build the thing that I want to, using your tool?’ Sign me up!”
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California’s public sector is no longer asking whether artificial intelligence will be used in government — the question now is how to deploy it responsibly, at scale, and with measurable impact. Across agencies, generative AI pilots are moving into production, governance frameworks are taking shape, and staff are being asked to integrate new tools into mission-critical workflows.
Turning Responsible AI Principles into Real Government Outcomes
