The system should provide efficient and effective business processes and management tools, according to the RFP. Ease of use, including robust data management and reporting capabilities, is critical.
The software will assist the recreation department with:
- Account management.
- Membership management.
- Activity and course registration.
- Facility reservation.
- League management.
- Marketing and communications.
- Instructor management.
- Ticketing.
- Point of sale.
- Reporting and analytics.
- Accounting.
- Payment processing compliance.
The city wants to automate and incorporate as many processes as possible.
Bids on the five-year contract are due April 22 with vendor presentations on March 27.