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A Snapshot of Health and Human Services Tech, Data and Procurement Staffing

The latest strategic plan includes summaries of agency roles, demographics, salaries and various concerns, as required by law.

A stethoscope laying on top of a laptop keyboard.
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The Health and Human Services Commission (HHSC) projects serving 30.6 million Texans this year, according to its latest strategic plan, and almost 40,000 employees contribute to its vision of making a positive difference.

The commission falls under the umbrella of Health and Human Services (HHS), which also includes the Department of State Health Services (DSHS). HHSC provides oversight and administrative services for both.

The agencies aid the needy, children, senior citizens and the blind.

Today, 14 percent of Texas residents live below the federal poverty line. The number of Texans older than 85 will approach 1.5 million by 2050, and those ages 66 to 84 will be at least 6.8 million, according to the documents. Age and income are just two indicators of potential HHS customers.

Its nearly 40,000 full- and part-time employees include wide-ranging roles from physicians and psychologists to those determining assistance eligibility to IT workers. Workforce planning is part of its new 2025-29 strategic plan, required by state law.

Its workforce members need to have public health and leadership skills alongside systems thinking, but many positions require analytics, assessment and data management skills.

Those working directly with IT, data or procurement include:
  • 417 contract specialists
  • 170 IT systems support analysts
  • 164 research specialists
  • 154 HHS and 24 DSHS financial analysts
  • 92 purchasers
  • 71 IT business analysts
  • 28 health informatics specialists
  • 20 Office of the Inspector General (OIG) data analysts
  • 17 document services technicians
Total staff turnover during FY2023 was 21.4 percent, about 3 percent higher than the state average. Salaries across the board are lower than market averages, and positions can take anywhere from three to six months — or more — to fill.
Rae D. DeShong is a Dallas-based staff writer and has written for The Dallas Morning News and worked as a community college administrator.