Austin launched a text message alert system on Oct. 25 for its homeless population.
The alert system is a collaboration of Austin Public Health, the Watershed Protection Department and community partners.
According to a news release, the new communication capabilities will enable people experiencing homelessness to receive urgent information and updates on their cellphones.
Alerts so far have included messaging to let people know of incoming storms and temperature drops; the first alerts were sent to more than 3,500 people.
“Emergency weather text alerts are not only vital but can be the difference between life and death for individuals experiencing homelessness,” said Austin Public Health Director Adrienne Sturrup. “These alerts serve as their first line of defense against the unforgiving forces of nature. When a storm, extreme cold or sweltering heat strike, a simple text message can mean the opportunity to find shelter, access warming centers or be aware of life-threatening conditions.”
The city will text preparedness guidance to those experiencing homelessness during circumstances such as floods, seasonal wildfire risk, heat advisories and storms. The Homeless Strategy Division plans to expand its use to include messages about lifeline services such as monthly pop-up resource clinics hosted by Austin-Travis County Emergency Medical Services, cold weather shelter activations and more.
Austin Begins Texting Emergency Alerts to Homeless Population
The new programming sends alerts about harsh weather but will expand to include educational and other messaging.
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