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News Staff

  • Industry Insider — Texas will pause the morning newsletter during the long holiday break in observance of the Christmas and New Year’s holidays. The next newsletter will hit your inbox on Monday, Dec. 29, and we will return to our regular schedule on Jan. 2.
  • Industry Insider — Texas is pleased to welcome Rubrik to the Industry Insider family.
  • What to Know:
    • Grand Prairie was recognized in the 2025 Digital Cities Survey for expanding its use of cloud services, artificial intelligence and open data to support transparency and public safety.
    • The city now runs 70 percent of IT systems in the cloud and uses generative AI for internal tasks such as document creation and research.
    • Recent public safety and engagement upgrades include AI-enabled drone response, GIS dashboards for first responders and a new open data portal for residents.
  • What to Know:
    • Frisco earned seventh place in its population category in the 2025 Digital Cities Survey for its expanding use of artificial intelligence and resident-centered digital services.
    • The city piloted generative AI tools, including ChatGPT, to summarize meetings and generate internal briefings, informing a broader AI strategy.
    • Transparency and accessibility initiatives included launching a Capital Improvement Projects Dashboard, revamping the open data portal and modernizing digital platforms for public engagement.
  • Industry Insider — Texas will not publish a newsletter Friday in observance of the Thanksgiving holiday. The newsletter will resume Monday morning. The Industry Insider staff wishes our friends and readers a safe and meaningful holiday celebration.
  • What to Know:
    • Austin earned seventh place in the national Digital Cities Survey, reflecting progress in digital equity, AI governance and modernized service delivery.
    • The city launched an All Services Hub that consolidates department websites and streamlines access to services.
    • Internal improvements included deploying a new security platform and piloting AI tools for service delivery and staff productivity.
  • A new set of data visualizations and graphics explore IT funding across state and local government, schools and special districts in Texas.
  • Industry Insider — Texas is pleased to welcome Optimum to the Industry Insider family.
  • The awards, which focus on contributions to AI adoption and advancement in the public sector, were presented to four Texas-based individuals and organizations.
  • What to Know:
    • The new system has processed 3.1 million payments totaling $614 million since going live on June 12.
    • As part of the launch, OAG also introduced two self-service portals aimed at improving user access and communication.
    • In 2024, OAG streamlined processes within its Child Support Division with the help of a search tool powered by artificial intelligence.
  • Industry Insider — Texas is pleased to welcome Rocket Software to the Industry Insider family. Rocket Software offers a variety of software solutions spanning IT modernization, AI-driven automation, data integration and secure hybrid cloud to help organizations unlock the full potential of their data, applications and infrastructure. For more information, contact David Grun or visit the Rocket Software website.
  • Industry Insider — Texas will not publish a newsletter on Friday in observance of the Independence Day holiday. The newsletter will resume on Monday morning.
  • The requested solution will allow the university to search for available supplier quotes to help inform its purchases, leading to savings on merchandise spending.
  • Texas Department of Public Safety CIO Jessica Ballew assumed the role in September 2024 after Bryan Lane's retirement.
  • Industry Insider — Texas is pleased to welcome OpenGov to the Industry Insider family. OpenGov offers a variety of AI-enabled software to address public-sector needs, including enterprise asset management, permitting and licensing, procurement and contract management, tax and revenue collection, budgeting, and financial management. For more information, contact Ray Kirkpatrick or visit the OpenGov website.
  • Industry Insider — Texas is pleased to welcome Juniper Networks to the Industry Insider family. Juniper offers scalable, AI-native networking solutions that empower public-sector IT modernizations. For more information, contact Jeff Kline and Blake Benney, or visit the Juniper website.
  • Industry Insider — Texas is pleased to welcome StaffingAI to the Industry Insider family. StaffingAI provides IT recruitment services across multiple disciplines through AI-driven candidate matching processes. For more information, contact Shea Cuthbertson or visit the StaffingAI website.
  • Industry Insider — Texas will observe Memorial Day on Monday and will not be publishing a newsletter. The daily update will resume Wednesday. The staff of Industry Insider wishes our readers and friends a safe and meaningful holiday.
  • The iWatchTexas app allows community members to report suspicious behaviors and activities to be analyzed by law enforcement.
  • Dustin Haisler, in his second appointment to the committee since 2011, will assist in forming strategic goals for the state to consider when making tech-related decisions for the 2026-2030 period.
  • Texas Health and Human Services CIO Sylvia Hernández Kauffman assumed the role in August after Ricardo Blanco’s retirement in June.
  • The newly formed legislative committee aims to improve government efficiency through emerging technologies.
  • Industry Insider — Texas will not publish a newsletter on Monday in observance of the Presidents Day holiday. The newsletter will resume on Wednesday morning.
  • The Virtual Court Program reduces the need for bench warrants and extraditions from TDCJ to county custody, which is made possible by expanded broadband access.
  • The Texas comptroller announced last week that 24 broadband projects are being awarded connectivity funds.
  • The 2025 edition of the list, which seeks to highlight important and innovative companies across the spectrum of government technology, includes companies based in Austin, Dallas and Houston.
  • Industry Insider — Texas is pleased to welcome Workday to the Industry Insider family. Workday provides platforms to help public-sector entities improve citizen engagement and improve integration among finance, human resources and IT functions. Workday is used by multiple large Texas cities, counties and special districts. For more information, contact Robert Bell, government account executive, or visit the Workday website.
  • The Lower Colorado River Authority has extended its partnership with Anterix, which provides 900 MHz private LTE networks for utilities and critical infrastructure. The two have been working together since mid 2023.
  • Industry Insider — Texas will observe Martin Luther King Jr. Day on Monday and will not be publishing a newsletter. The newsletter will resume Wednesday. The staff of Industry Insider wishes our readers a safe and meaningful holiday.
  • Industry Insider — Texas is pleased to welcome BeyondTrust to the Industry Insider family. BeyondTrust provides privileged access management to more than 20,000 customers, including state and local government agencies from mid-size and growing cities to university systems. The company offers products that cover access from logon to endpoint protection and beyond. For more information, contact Grant Allen (state accounts), Francesca Diaz (local government accounts) or visit BeyondTrust.com.