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City of Garland Seeking IT Operations Director

The leadership position reports to the city CIO and serves as a key technology adviser.

Garland is advertising for an IT operations director who will lead its IT infrastructure and support teams. There are 65 full-time employees in the Information Technology department, and it serves about 2,200 employees in 40 departments.

According to the job posting and brochure, the candidate should have leadership experience in an IT setting with at least five years of management experience, a four-year degree and relevant certifications.

A successful candidate will understand leadership methods and applications, be a problem solver and have excellent written and verbal communications skills. Applicants should be familiar with and knowledgeable in:
  • Data center infrastructure and server operating systems
  • IT management frameworks
  • Current network technologies, standards, protocols and hardware
  • Voice over IP
  • Basics of radio communications

IT’s mission is to provide “reliable, innovative and cost-effective technology solution that enable our departmental business partners to deliver high-quality services to the citizens of Garland,” according to the proposed 2023-24 city budget. The city has about 240,000 residents, according to Census data.

The position is open until filled with priority review of candidates by Oct. 10. The city launched a new application system this month, where the posting is listed.

The salary isn't stated, but the post lists it as commiserate with experience with benefits and director-level perks.
Rae D. DeShong is a Dallas-based staff writer and has written for The Dallas Morning News and worked as a community college administrator.