The city of Plano has issued a request for proposals (RFP) for a process documentation and knowledge management automation solution that leverages artificial intelligence.
The city requires a commercial off-the-shelf solution that will automatically generate visual training guides based on staff actions, including clicks, window navigation and form entries. Custom solutions are not within the scope of this solicitation.
According to the RFP, the city currently creates training materials and process guides manually due to a lack of a standardized documentation tool, leading to inconsistencies in formatting.
The intended solution will help city employees create training materials, reduce manual instruction needs, improve the accuracy of internal processes and support onboarding.
More detailed information about RFP No. 2025-0379-BR, including all submission requirements and requests, can be found online. Questions regarding this RFP are due by 12 a.m. July 9. The due date for submissions is 2 p.m. July 23. Sharron Mason is the point of contact for this solicitation.
City of Plano Seeks AI-Powered Documentation Solution
What to Know
- Plano requires a commercial off-the-shelf solution that will automatically generate visual training guides.
- The city currently creates training materials and process guides manually due to a lack of a standardized documentation tool.
