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College Station Approves $1.3M Contract for Planning, Permitting Software

What to Know:
  • College Station approved a $1.32 million Tyler Technologies contract for enterprise planning and development software that will support online permitting and internal city workflows.
  • The purchase will replace the city’s aging eTRAKiT platform, which officials said has reached end of life.
  • The company already provides the city’s financial and court systems.

A person holding a tablet with a small cloud above it that has a network of icons.
The College Station City Council has approved a $1.32 million contract with Tyler Technologies for enterprise planning and development software, positioning the city for a new platform for online permitting and internal development operations.

During an April 9 meeting, city staff said the Tyler contract covers planning and development software used for online permitting.

City records say the purchase will replace the current eTRAKiT platform, which has reached end of life. In the agenda packet, the city says the existing citizen portal has limitations and lacks an intuitive design, and that Tyler’s Enterprise Planning and Development cloud system will provide a more stable, user-friendly platform with new staff workflows and an enhanced citizen-facing portal.

The approval also expands Tyler’s role inside City Hall. Staff told council the company already provides the city’s financial system and court system, making the latest contract an addition to an existing vendor relationship rather than a new foothold.

Cybersecurity terms in the agreement surfaced during the meeting as well. In response to a council question about contract language addressing cybersecurity, data breaches and cyber fraud, staff said the duty to report breaches is standard in the city’s software agreements and is already included in the city’s other Tyler contracts.
Chandler Treon is an Austin-based staff writer. He has a bachelor’s degree in English, a master’s degree in literature and a master’s degree in technical communication, all from Texas State University.