The largest share, $389 million, falls under Information and Technology Services (ITS), which manages citywide data systems, cybersecurity, application support, cloud hosting and radio networks. The ITS budget totals $187 million in FY 2025-26 and $201 million in FY 2026-27.
Within that:
- ITS-Data accounts for $148.5 million in FY 2025-26 and $151.5 million in FY 2026-27, covering cloud services, application development, cybersecurity operations, infrastructure management and project oversight.
- ITS-911 program adds $18.3 million in FY 2025-26 and $28.5 million in FY 2026-27.
- ITS-Radio contributes $20.3 million in FY 2025-26 and $20.8 million in FY 2026-27.
Dallas Fire-Rescue dedicates $32.8 million in FY 2025-26 and $33.3 million in FY 2026-27 to its Fire Dispatch and Communications program, which supports CAD, radio and mobile data terminal systems.
Other departments also have significant technology programs. Data Analytics and Business Intelligence is budgeted at $5.6 million in FY 2025-26 and $5.7 million in FY 2026-27, supporting the city’s enterprise data platform and leading AI implementation. The Office of Communications and Customer Experience earmarks $1.3 million for AI tools to modernize 311 operations.
The budget also supports enterprise services beyond ITS. Human Resources may receive $1.8 million in FY 2025-26 and $1.9 million in FY 2026-27 for Workday optimization and HR technology improvements. Equipment and Fleet Management allocates $1.3 million annually for technology integration and support.
In addition, Dallas’ proposed budget contains smaller departmental allocations for data services, software maintenance and programming.
The Dallas City Council is scheduled to consider and vote on adoption of the proposed budget on Sept. 18.