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DevOps Company Hires Senior Customer Success Manager

The Austinite brings years of network engineering experience to his new role.

Billy Downing.
A network engineer from Austin has accepted a position with a global DevOps company.

Billy Downing recently accepted a position as senior public sector customer success manager at GitLab, which describes itself as the world’s largest all-remote company with team members in more than 65 countries.

Downing is described on his LinkedIn profile as an experienced enterprise architect with a demonstrated history of successful project implementation bringing tangible value to businesses across various industries. He has contributed to and led efforts for technical marketing, advocacy for emerging solutions, presales solution engineering, post-sales delivery and technical vendor partner alignment.

According to its website, GitLab is a DevOps platform that empowers organizations to maximize the overall return on software development by delivering software faster and efficiently, while strengthening security and compliance. Additionally, it is an open core company that develops software for the software development life cycle with 30 million estimated registered users and more than 1 million active license users, and it has a community of more than 2,500 contributors.

Downing most recently worked as a cloud architect at Sterling. He previously worked as a network engineer at Vectrus and as a senior network engineer at the Lower Colorado River Authority. He has also held positions as a network engineer at Booz Allen Hamilton and in the Marine Corps.

He attained a Bachelor of Science in information technology from Arizona State University.
Darren Nielsen is the former lead editor for Industry Insider — Texas.