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DFPS Hiring Leader to Launch Agencywide AI Program

What to Know:
  • DFPS is hiring an AI business engagement manager to help develop, implement and support an agency AI program while serving as a senior business and systems analysis lead.
  • The role sits on the IT Business Engagement team and will coordinate business cases, requirements gathering and emerging technology requests, including support for legislative analysis tied to technology initiatives.
  • The position involves managing complex IT service requests, leading feasibility and cost analyses, supporting change management communications and guiding collaboration between business stakeholders and IT teams.

Illustration of a man in a suit carrying a briefcase and a flag and jumping from a human hand to a robot hand.
Adobe Stock/Nuthawut
The Texas Department of Family and Protective Services (DFPS) is hiring an AI business engagement manager to focus primarily on developing, implementing and supporting an agency AI program.

The position sits on the IT Business Engagement team and reports to the director of IT business engagement within the IT Services Division. In addition to supporting IT solution development, the role will coordinate the gathering and documentation of business cases and technology requirements, support the identification and evaluation of AI-driven solutions, and help peer business analysts address emerging technology requests. The job also participates in legislative analysis tied to technology initiatives affecting program areas and includes training, assigning and monitoring the work of business analysts.

Essential duties span managing and prioritizing IT service requests involving emerging technologies, developing cost estimates and feasibility analyses, reviewing complex project deliverables, leading change management communications, and facilitating collaboration between business stakeholders and IT teams throughout the project life cycle. The role also includes researching the impacts of legislative or regulatory changes on IT systems, conducting root-cause analysis and leading agencywide process improvement efforts to ensure technology solutions align with DFPS strategy and IT direction.

The position is based in Austin and is eligible for telework, with up to 10 percent travel. It is a full-time, exempt role with monthly pay ranging from $7,015-$11,865. The posting closes May 13.

Editor's note: This story was drafted by generative AI and edited by humans for accuracy, bias and clarity. Have feedback? Send it to Ben Miller.