The legislative appropriations request also includes updates for IT projects in development, including plans to transition to a new case management system and establish an interagency background check system.
The requested capital budget is about $10 million more than what DFPS was granted for equivalent items in the General Appropriations Bill for FY 2024-25.
The agency, tasked with serving vulnerable Texans, spent the most with DIR and AT&T in the fiscal year that ended last month. In all, it spent $33.8 million with its top five industry vendors.
Carter took on the data management officer role earlier in August, and she will build data governance and ensure compliance at the agency.
Amberle Carter has left the chief data and analytics officer role after a year. She has not announced her next career move.
The agency lists IT enhancements as part of two of its goals for fiscal years 2025-2029: establishing effective and efficient operations and improving community-based care.
The intended replacement CMS will include state and federal requirements, improved workflows, data-sharing capabilities and any additional features which maximize efficiency.
Part of the agency's goal to improve internal processes includes the procurement of a new, cloud-based case management system.
This procurement has the potential of multiple contracts and is made on behalf of the Texas Department of Family and Protective Services.
In response to a question regarding the agency’s plans for future AI integration, DFPS CIO Drew McGrath revealed that plans for a state agency-specific model trained to adhere to federal requirements may be in the works.
Panelists shared their progress and the remaining roadblocks to implementing AI at the recent Texas Association of State Systems for Computing and Communications conference.
The Health and Human Services Commission was the top spender in this category, which includes computer programming, website design and programming, and some staffing.
The CIO and CISO for the department — charged with overseeing care of the state’s most vulnerable — will speak during the exclusive event.
The vendor will provide OneTrust software to the social services agency as part of the state’s shared technology services.
The agency is seeking a subscription on behalf of the Department of Family and Protective Services.
This short video overview examines, among other things, what moves the public sector is making in the midst of AI discussions and modernization efforts.
DFPS estimates the new system's implementation, which began in June 2023, will wrap up this December and begin serving children in January 2025.
Industry Insider — Texas’ One-on-One interview series has featured state and local government leaders throughout the year. Here are five tech leaders making a statewide impact on people and IT.
Collected here is a roundup of our AI-related coverage in 2023, including expert insights, events and agency use cases.
The director of data infrastructure and technology is part of the DFPS Office of Data and Systems Improvement.
CDO Amberle Carter of the Department of Family and Protective Services and UT Austin CDO Shiva Jaganathan advised agencies and vendors on how best to manage and protect their data before AI implementation.
Within the agency’s overall $5 billion biennial budget is more than $66 million for the agency’s 24-hour call center.
The Office of the Inspector General audits human processes, systems and IT to ensure they are compliant, efficient and properly managed by social and health services agencies.
During the 2022-2023 fiscal year, the Texas Department of Transportation led the spending on IT goods among all departments.
The State of Technology: Texas Industry Forum has a robust speaker lineup that will discuss technology implications of the state budget and recent legislation.
During the year’s second quarter, the Texas Department of Family and Protective Services purchased contracted services and additional computer and telecommunications services.
The role would report to the agency’s deputy commissioner and provide direction and guidance in strategic operations and planning.
As part of Industry Insider — Texas’ ongoing efforts to educate readers on state and local government, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT leaders.
Caseworkers and foster care providers often get incomplete and inaccurate information about foster children in their care because of the state child welfare agency’s outdated technology system.
The public policy group Texas 2036 continues to surface issues facing various state agencies. This week’s report is focused on child welfare, a topic the nonprofit regularly addresses.
The department’s five largest November IT services transactions hit more than $15 million.
Industry Insider — Texas hosted a member event last week in Austin.
An interim CIO was recently named at a social services department.
The top 10 vendors billed the state $3.32 million.
The well-being of all Texans is the first order of business for this agency.
The goal is to serve as a comprehensive resource for Texas families, including expectant mothers, new parents and families at all stages of life.
