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DIR Seeking Vendor on Behalf of Family and Protective Services

The vendor will provide OneTrust software to the social services agency as part of the state’s shared technology services.

Closeup of a white keyboard with one blue key that says "trust" on it.
The Department of Information Resources (DIR) has an invitation for bid (IFB) for OneTrust Software Solution providers on behalf of the Department of Family and Protective Services (DFPS).

One vendor will be contracted for IFB No. IFB-FY24-RNWL00012547-DFPS as part of the DIR Shared Technology Services (STS) program.
According to DIR’s website, STS is “a set of managed IT services that Texas government organizations can use to accelerate service delivery.”

According to the bid documents, the OneTrust software will be used to:

  • Provide risk assessment, vulnerability management and risk mitigation planning tools
  • Manage and respond to data breaches and security incidents
  • Streamline reporting, investigation and notification while ensuring compliance
  • Provide privacy and compliance audits and ensure compliance

Respondents must provide accessibility documentation, should be TX-RAMP compliant, and will ensure their staff are trained in cybersecurity as per Texas state law. There are also Historically Underutilized Business (HUB) requirements for bids of more than $100,000.

Deadline for submission is March 1, with an anticipated award of March 4. This contract will run through March 4, 2027.

Bid documents are available at the Texas SmartBuy website under member No. 313. The email for this opportunity is
Rae D. DeShong is a Dallas-based staff writer and has written for The Dallas Morning News and worked as a community college administrator.