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DIR Reduces Fee for Shared Technology Services Customers

Through the program, customers can access services including data center, managed security, and the Texas Open Data Portal, a state repository for publicly accessible open data sets.

Online services
In response to increased customer use of Shared Technology Services (STS), the Texas Department of Information Resources (DIR) has reduced its administrative fee from 2.95 percent to 2.75 percent.

According to a LinkedIn post, the DIR governing board approved the reduction. Any cost plans processed after Sept. 1 will include the 2.75 percent fee.

According to DIR’s website, STS is “a set of managed IT services that Texas government organizations can use to accelerate service delivery.”

More specifically, “STS are offered to eligible state customers in areas including managed application and security services, with each service component awarded through competitive procurement, resulting in single or multiple awards,” the agency’s former Chief Procurement Officer Hershel Becker previously told Government Technology.*

STS includes Texas Private Cloud, which provides “server computing services, data center facilities and network management for DIR customers,” and mainframe services, which “provides computer, storage, database management and production operations for DIR’s customers.”

Another active contract is, which “provides application services for Texas state agencies and eligible local governmental organizations, enabling them to cost-effectively conduct business online with their customers.” About 18 million transactions go through annually, according to DIR’s website.

More information about DIR’s Shared Technology Services and how to do business with the agency can be found online.

*Government Technology is a sister publication of Industry Insider — Texas, and the parent company of both is e.Republic.
Katya Maruri is an Orlando-based e.Republic staff writer. She has a bachelor’s degree in journalism and a master’s degree in global strategic communications from Florida International University.