The Department of Family and Protective Services (DFPS) intends to modernize internal processes and statewide community-based care systems, according to its strategic plan for fiscal years 2025-2029.
The agency lists IT enhancements as part of two of its goals: establishing effective and efficient operations and improving community-based care.
DFPS plans to solicit vendors for emerging technologies capable of optimizing the agency’s operational efficiency, including cybersecurity enhancements. The same goes for the agency’s community-based care services and systems, which DFPS plans to transition statewide.
At an Industry Insider — Texas member briefing in May, DFPS Chief Information Officer Drew McGrath cited a new, cloud-based case management system as the agency’s top priority.
In June, DFPS released a request for information on options for modernizing its child welfare case management system, Information Management Protecting Adults and Children in Texas (IMPACT).
Family and Protective Services Outlines Process Modernization Plans
The agency lists IT enhancements as part of two of its goals for fiscal years 2025-2029: establishing effective and efficient operations and improving community-based care.
