The Texas Health and Human Services Commission (HHSC) is hiring a director of IT system services to lead infrastructure operations that support more than 50,000 end users across the agency.
The position reports to Dan Kellogg, the deputy chief information officer for infrastructure services, and is responsible for planning and delivering strategic IT system services. These include Office 365, identity and access management, enterprise storage, device and workstation management, and Active Directory support. The director also oversees electronic faxing and cellular device services.
The director will work closely with executive leadership and other divisions to align services with agency priorities, legal requirements and operational needs. Duties include managing service delivery; developing and implementing short- and long-term strategies; coordinating with managed service vendors and partner agencies; and overseeing budgets, contracts and staff performance. The position plays a key role in measuring service levels, maintaining compliance and leading organizational improvement efforts.
Applicants must have at least 10 years of experience leading IT teams or a bachelor’s degree in IT, computer science or a related field. Advanced communication, leadership and IT service management skills are required.
This listing is available to both internal and external applicants until Feb. 8, 2026. The position is based in Austin and pays between $9,337 and $15,792 per month.
Editor's note: This story was drafted by generative AI and edited by humans for accuracy, bias and clarity. Have feedback? Send it to Ben Miller.
HHSC Hiring Director to Oversee System Services
The position reports to the deputy chief information officer for infrastructure services and is responsible for planning and delivering strategic IT system services.
