HHSC Prepares to Publish Aging Services Opportunity

The Texas Health and Human Services Commission (HHSC) has plans this month to release a request for offers (RFO) for software as a service (SaaS) to support its aging services data management and reporting.

The system is the Aging Information and Data Management Solution (SAIDMS), for which there has been a recent project manager search.

The procurement, to be listed as No. RFO HHS0014738 once it is published, will be a “single procurement for a SaaS, vendor-hosted information management solution that is designed to effectively and efficiently support the maintenance and reporting of data” for the following:

• Office of Area Agencies on Aging
• Office of Aging and Disability Resource Centers
• Office of Long-Term Care Ombudsman

It must be able to meet all state and federal requirements while maintaining:

• Call information
• Consumer data
• Assessment and eligibility data
• Service delivery and activity information
• Ombudsman information

Vendors must be TX-RAMP certified at Level 2 by the award date. HHSC will post the solicitation on the Texas SmartBuy website under vendor search No. 529.

HHSC has also updated its agency procurement forecast to include 2-1-1 grants worth about $56 million. Grantees must have the knowledge, skill and experience “to deliver comprehensive information, referral and outreach services to individuals and families throughout the state.”

The 2-1-1 Texas Information and Referral Network covers telephone, web chat, online and outreach for letting residents know where to get government and community services. Statewide resources are listed in a database for certified call specialists to access. The network provides child-care information, helps people find local and state resources and is the primary disaster information and registration network.