Human Services Agency Seeking Niche Technology

The Health and Human Services Commission (HHSC), which provides oversight and administrative support for Health and Human Services (HHS), has published a pre-solicitation notice for a modern cloud fax solution.

The solution will replace the RightFax service, used since 2004, which is outdated and lacks “disaster recovery capabilities.” The contract ends Aug. 31, 2024.

A new system will provide improved:

• Service availability
• Scalability
• Ease of use

Notice No. Pre-HHS0013505 has an Aug. 1 expiration, and the contact is Rene Perez at rene.perez03@hhs.texas.gov or 512-406-2634.

HHSC also has an invitation for bids (IFB) for SmartBear licensing, maintenance and support coming due June 16. HHSC seeks six seats for the software. The IFB is No. HHS0013598. The contact person is Susan Mullan at susan.mullan@hhs.texas.gov or 512-406-2575.

HHSC publishes opportunities at the Texas SmartBuy website under agency number 529. The agency publishes additional information for vendors on its Contracting with HHS page.

HHSC has about $46 billion in its proposed 2024–2025 biennial budget, a $7 billion raise. The agency administers 120 websites and 376 applications, with 183 of those designated as mission critical.