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New Beaumont City Manager Sets Goals Around Technology

What to Know:

  • Chris Boone became Beaumont city manager in May after serving as assistant city manager.
  • Boone has identified public safety, infrastructure, financial stability, customer service, economic development and quality of life as priorities.
  • His technology-related goal includes replacing Beaumont’s antiquated, 1980s-era computer system, which he said affects data analysis, reporting and the city’s ability to identify inefficiencies.

Beaumont, Texas, skyline on a sunny day.
Chris Boone has taken office as Beaumont city manager with an early agenda centered on aligning city operations with council priorities, improving customer service and addressing an antiquated computer system.

Boone began as city manager May 1 after serving as assistant city manager since November 2022. He also spent nearly 16 years as Beaumont’s director of planning and community development before moving into broader city administration.

Boone identified public safety, infrastructure, financial stability, customer service, economic development and quality of life as top priorities for the council and city, according to the Beaumont Enterprise. His technology-related goal is to modernize Beaumont’s outdated computer system, which dates to the 1980s, as part of his early effort to align city operations and the budget with updated City Council goals.

The aging system makes it difficult for the city to analyze data, run reports and identify inefficiencies, and replacing it could take several years.

The technology issue also connects to Boone’s customer service goals. According to Boone, improving service will depend in part on giving city staff the tools and information they need to respond more effectively to residents.

Information Technology accounts for $6.6 million of Beaumont’s $177.3 million FY 2026 General Fund budget.

The planned modernization work could make Beaumont’s budget process and future council agendas key places to watch for more detail on system replacement, customer service tools and internal IT needs.
Chandler Treon is an Austin-based staff writer. He has a bachelor’s degree in English, a master’s degree in literature and a master’s degree in technical communication, all from Texas State University.