Profiles in Government: Office of the Attorney General

The Office of the Attorney General (OAG), the agency responsible for representing the state in civil litigation, enforcing child support orders and providing legal counsel to state agencies, has listed several IT-related goals in its strategic plan for the coming biennium. Here is more information about the agency, including who leads its IT department, how many staff the department employs and its tech-related goals for the biennium.

FAST FACTS

Budget: OAG’s overall budget is $1.5 billion for the biennium, with $57 million budgeted for IT across the agency, according to HB 1. Its capital budget includes $900,000 for information resource technology acquisitions, $163 million for data center and shared technology services and $42 million for legacy modernization.

Leadership: Ken Paxton is the current Texas attorney general. Tina McLeod is the department’s CIO.
Staff: The agency has 4,243 full-time employees for Fiscal Year 2024.

Below are tech-related goals listed in the department’s FY 2023-2027 strategic plan:

• Optimizing user experience for customers by providing a unified omni-channel experience across all areas of engagement
• Providing increased digital transparency to cases and the case management processes
• Building modern data analytic capabilities for case segmentation and smart case assignment, and providing insight to case workers on what interventions will yield the most impact for the families they serve
• Modernizing and consolidating financial capabilities
• Migrating off all legacy mainframe technology to secure, scalable, cloud-based systems
  

Some of the larger OAG IT projects in the budget bill include $119 million for data center consolidation, $43 million for IT system modernization and $24.6 million for legal/child support mainframe decommissioning.