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Texas Lottery Commission Requesting Web Hosting Services

The commission is looking for a vendor capable of maintaining its web environment during peak traffic spikes.

A sign outside a building that reads "Texas Lottery Commission."
Texas Lottery Commission
The Texas Lottery Commission (TLC), which is responsible for generating revenue through the sale of lottery products, has issued a request for proposals (RFP) for web hosting and support services. The commission's IT division has an operating budget of $7.5 million.

According to the RFP, the TLC public web environment, which is composed of four primary websites, receives “more than 82 million visits a year” as of December 2022, 37.3 million of which are unique visits.

Bidders should be capable of supporting and maintaining the TLC web environment during dramatic site traffic spikes, which typically occur around the time of lottery draws. Lottery draws take place four times a day Monday through Saturday, with the website potentially receiving more than 38,000 requests per second when jackpots and ticket sales are at their peak.

The successful proposer will be expected to provide a 24/7/365 telephone and email service request system to the TLC, with high priority requests being addressed within one hour.

The RFP also requires “a complete description of the security controls in place to protect the confidentiality, integrity and availability of the information, equipment and services of the Texas Lottery web environment, including any equipment or features providing for high availability of web, network and security services.”

More information about RFP No. 362-2024-0001, including additional submission instructions, can be found online.

The TLC will hold its first pre-proposal conference virtually on Sept. 25 at 1:30 p.m. The due date for letters of intent to propose is Sept. 29 at 4 p.m.

Proposal submissions are due Nov. 30 at 4 p.m. Tammy Williams is the point of contact for this request.
Chandler Treon is an Austin-based staff writer. He has a bachelor’s degree in English, a master’s degree in literature and is currently pursuing a master’s degree in technical communication, all from Texas State University.