Texas Workforce Commission (TWC) IT leaders revealed their plans to release requests for offers (RFOs) for multiple upcoming projects at an Industry Insider — Texas briefing last Friday.
TWC CIO Heather Hall referred to the agency’s “main door project” as their largest. Although she was unable to provide additional details prior to the release of an official RFO, Hall described the concept as “a system that supports a team of people that are kind of almost generalist.”
“Somebody calls in, they lost their job — we'll help you get a claim started to get unemployment, but we can also help you beef up your resume, we can get you into some training classes,” said Hall. “We can help you with child care so that you can go to that interview or things like that. These people would need a system that would be able to help support that kind of cross-agency program stuff.”
According to Hall, an RFO for the main door project will be released in the fall.
Another program TWC is looking to consolidate into a single portal is child care, which Hall called the agency’s “biggest program.”
“Right now, our stuff is kind of in different portals,” she said. “We want to create one portal both for parents and for child-care facilities where they can just one-stop shop.”
In the current budget bill, $9.3 million has been allocated for the biennium in the capital budget for a child-care application.
Hall also briefly mentioned LAN/WAN and cybersecurity projects as modernization efforts in progress.
TWC CIO Talks Upcoming Projects on the Docket
According to Texas Workforce Commission CIO Heather Hall, the agency is looking to consolidate cross-agency services into a single system.
