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Beginning in September, all “using entities” will be required to provide email addresses for those on the centralized telephone service. They will then be responsible for issuing a “revised centralized telephone and email directory,” according to the act.
House Bill 3730, introduced by Rep. Terry Wilson, R-20, and sponsored by Sen. Bryan Hughes, R-1, and Sen. Sarah Eckhardt, D-14, was signed by the governor in June.
It amends the Government Code addressing telecommunications services and the portion establishing the CCTS in 1995.
Agencies located in the capitol complex use the service, as do the Legislature and legislative agencies. Other agencies may use the service depending on need.
The system is administered by the Department of Information Resources (DIR) using a Salesforce platform. Phone number seekers may also use the original online version, searching by agency number and scrolling the lists.
The legislation requires Capitol complex emails to be posted by the beginning of 2024.