Williamson County has released a request for proposals (RFP) for a computer-aided dispatch (CAD), mobile data system (MDS) and law enforcement records management system (LERMS).
According to the RFP, the Williamson County Public Safety Communications Department (PSCD) is seeking vendors “capable of providing a fully integrated operational turnkey system that is configurable and includes installation, training, testing, user documentation and cutover/operational support during post-go-live reliability testing.”
As the county uses the same CAD for law enforcement, fire and EMS, proposed systems must be multi-agency and multi-jurisdictional.
Systems must be scalable to accommodate any future workload increases in the case of additional communities and/or agencies joining PSCD. This includes expanding the number of existing dispatch positions and workstations currently in use.
The chosen vendor must provide training for system administrators, dispatch staff, agency personnel, management personnel and MDS and web CAD trainers.
The vendor must also assign a project manager as a primary point of contact who will be required to be onsite during significant project events.
More detailed information about RFP No. 23RFP55, including all minimum requirements and additional submission instructions, can be found online. A virtual pre-proposal conference has been scheduled for Oct. 30 at 10 a.m. The deadline for question submissions is Nov. 14 at 3 p.m. The due date for submissions is Nov. 30 at 3 p.m. The county’s purchasing department is the point of contact for this pre-solicitation notice.
Williamson County in Need of New Dispatch and Records Management Systems
As the county uses the same computer-aided dispatch for law enforcement, fire and EMS, proposed systems must be multi-agency and multi-jurisdictional.
