California has placed in the top tier nationwide in the prestigious Digital States Survey, conducted every two years by the Center for Digital Government.* The center is a national research and advisory institute on information technology policies and best practices in state and local government.
“Congratulations to California for their accomplishments in multiple areas since the last survey, which earned them a grade of A-,” said Teri Takai, executive director for the Center for Digital Government. “In addition, California received First Place in Public Safety, and received two additional category awards, making California one of only three states to receive three category awards in 2018. Well done!”
The state earned Third Place honors for Health and Human Services, and for Collaboration.
California’s grade is up from a B+ in the last survey in 2016.
“The great strides we have made in delivering digital services to citizens is a reflection of the hard work of the entire California technology community,” said state Chief Information Officer Amy Tong, director of the California Department of Technology (CDT). “The survey shows that together we are making life easier and more efficient by providing improvements to online access, from health care to tax returns and emergency services.”
A press release from CDT noted that under the Digital States criteria, California’s grade shows results that are trending sharply upward across all survey categories.
“The survey grade shows California government is finding better ways to conduct the public’s business, which is government at its best,” said state Deputy CIO Chris Cruz, chief deputy director of CDT. “The grade reflects that we are successful at leveraging IT investments and projects in support of public service.”
Full state-by-state coverage of the survey results, along with an interactive map, is in today's Government Technology, a sister publication of Techwire.
States will receive awards Oct. 21 during the National Association of State Chief Information Officers (NASCIO) annual meeting in San Diego.
*The Center for Digital Government is a part of e.Republic, Techwire's parent company.
