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CDCR Issues Parole System Maintenance, Operations RFP

The California Department of Corrections and Rehabilitation is looking for a vendor to maintain, operate and enhance two critical systems used by the Board of Parole Hearings.

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The California Department of Corrections and Rehabilitation (CDCR) has issued a request for proposals for maintenance and operations (M&O) services and improvements to two critical parole-related systems.

The RFP calls for vendors able to make improvements to the Board of Parole Hearings’ Information Technology System (BITS) and the Board's Document Management System (BDMS). Both systems are “pivotal in ensuring the efficiency, effectiveness, and compliance of the parole proceeding and management processes,” the solicitation reads.

“The contracting services encompass a wide spectrum of tasks and functions, each contributing to the overarching goal of BITS/BDMS to meet evolving legislation, business, and technical needs,” the RFP reads.

The BDMS is essential to the parole process in that it contains all “BITS workflow documents and received correspondence associated with an incarcerated person,” according to the solicitation.

CDCR and the California Highway Patrol were the two most prolific buyers of technology goods in the 2023-24 fiscal year, accounting for 10 of the largest purchases totaling more than $75.2 million.

For CDCR, those purchases included:
  • $14,805,087 for “business function specific software”
  • $10,926,278 for “Computer services — Software maintenance & support”
  • $8,919,767 for “Computer Equipment — Computers — Notebook computers”
  • $7,242,933 for “Computer Equipment — Computers”
  • $6,794,801 for “Educational or reference software”
  • $6,576,113 for “Computer Equipment — Computers — Desktop computers”
  • $5,832,992 for “Network service equipment — Network switches”

The RFP was initially posted Sept. 5. Proposals are due no later than 1 p.m. Oct. 15. The point of contact for this RFP is Jyoti Patel Osby.
Eyragon is the Managing Editor for Industry Insider — California. He previously served as the Daily News Editor for Government Technology. He lives in Sacramento, Calif.