CDT Issues RFP for Corrections Communications, Technology Solution

The California Department of Technology (CDT), on behalf of the California Department of Corrections and Rehabilitation (CDCR), has requested proposals for a solution to improve access to communication and technology for the incarcerated.

The solution, referred to in the RFP as I-Connect + (IC+), is meant “to enhance incarcerated people communications, provide electronic access to new services, increase access to existing services for incarcerated people through advancements in technology, and provide increased rehabilitative opportunities,” the RFP reads.

The current system, known as the Communications Technology Solution (CTS), allows users to access messaging services, photos and videos, e-books, music, games, movies and other technology solutions by telephones, tablets and kiosks.

Objectives outlined for the IC+ project include communication services; information services; CDCR and third-party applications; management tools and support; investigative tools and support; network infrastructure to support IC+; and maintenance and support for services, network infrastructure and hardware.

The RFP notes that the IC+ system is part of the broader rehabilitative mission of the department. According to CDCR’s website, there are currently around 96,000 people in the prison system and approximately 35,000 parolees throughout the state.

A fully operational system would be expected within six months of contract award, according to the RFP’s statement of work. The base term of the contract will be for six years, with the possibility of one-year extensions for a maximum of up to 10 years.

This RFP was initially posted July 15, and proposals are due no later than 1 p.m. Oct. 23. The point of contact for this RFP is Amy Snow.