The Department of Financial Protection and Innovation (DFPI) is seeking a chief technology officer (IT Manager II) to lead the Information Technology Services Division’s enterprise architectural unit, network and service desk operations, application development unit and system maintenance and operations, and to play a pivotal role in supporting DFPI’s major programs.
DFPI oversees financial service providers; enforces laws and regulations; promotes innovation and fair and honest business practices; seeks to enhance consumer awareness; and protects consumers by preventing potential marketplace risks, fraud and abuse.
The CTO is responsible for planning, implementing and maintaining DFPI’s comprehensive strategic enterprise architecture and policies, including managing the development, implementation and maintenance of digital services and cloud policies and architectural strategies.
Desirable qualifications include:
- Extensive network, desktop support, and application development experience.
- Knowledge and experience working on software platforms such as Microsoft CRM dynamics, ServiceNow and Microsoft Azure Open AI.
- Strong project management experience working on large enterprise-scale projects.
- Experience in initiating and managing IT procurements and vendor contracts.
- Experience directing and managing technical staff and vendors engaged in various IT functions, including network operations, desktop support, application development, data management and IT infrastructure.
More information can be found in the job posting and duty statement. The monthly salary range is $10,734 to $13,048, and the application deadline is May 10.
The Office of Data and Innovation (ODI), part of the California Government Operations Agency, is seeking a project manager (IT Specialist II) to be responsible for planning, organizing and directing projects; ensuring project deliverables; managing resources; and overseeing communication with stakeholders, the team, executive management and control agencies.
According to the job posting, the key duties of the role include:
- Assist with the development of ODI’s project governance framework
- Oversee and manage scope, resources and schedules for all aspects related to assigned projects
- Plan, implement and coordinate project activities with internal and/or external stakeholders, oversight agencies and vendor teams
- Participate in and oversee the planning, development, implementation and maintenance of individual project objectives and short- and long-range plans, and develop tracking and evaluation programs to assist in the accomplishment of established project goals and objectives
- Manage the working relationships and collaboration among project leadership, agency, department directorate, business partners and stakeholders
Applicants must submit a statement of qualifications addressing these points:
- Describe a previous project in which you either led the project or an aspect of the project. What was your role on the project? What project management methods and techniques did you use? How did your work on the project impact the project?
- Projects often encounter unexpected challenges. How do you handle unforeseen issues? Provide an example of a project where you had to adapt to changing circumstances and find creative solutions.
- What are the techniques you may use to define the scope of a project?
More information about the role can be found in the duty statement. The position has a monthly salary range of $8,130 to $11,221, and the application deadline is May 13.
The California Department of Technology (CDT) is seeking a manager (IT Manager I) for departmental desktop and voice services, overseeing a team of IT specialists in the Infrastructure/Platform, Systems Access Services, Voice Services and Software Services areas.
According to the job posting and duty statement, the manager will work with the chief information officer “to develop and implement strategies and guidelines to provide uninterrupted access to CDT’s computing and voice services functions that support major applications.” The posting notes that the manager is responsible for the daily delivery of access management, incident management, VoIP and cellphone services and the administration of directory services and tools within the Windows OS and iOS/Android OS platforms.
In addition, the manager will work directly with the team, departmental staff and vendors “to quickly, efficiently and effectively resolve customer problems and proactively identify possible future issues, according to the posting and duty statement. The posting and duty statement cite the following among desirable qualifications:
- Working knowledge of Active Directory (AD) and System Center Configuration Manager (SCCM)
- Knowledge of PowerShell scripting, Visual Basic programming and/or other programming tools
- Knowledge of VoIP (voice over Internet protocol), Windows OS, iOS/Android
- Knowledge of methods and practices for troubleshooting, recovering, adjusting, modifying and improving information technology systems
- Knowledge of basic methods, tools and procedures to prevent information systems vulnerabilities and provide or restore security of information systems and network services
The position has a monthly salary range of $8,849 to $11,857, and the application deadline is May 3.
CDT is also recruiting for an account director (IT Manager I) to manage CDT’s relationship with one or more Tier I accounts (the largest and/or most complex customer departments).
“In addition to managing the relationship with their suite of accounts,” the job posting says, the manager “develops strategic partnerships, manages service issues, and develops and manages effective communication plans.” The manager must understand their accounts’ business needs and related IT requirements; CDT services; principles of organizational development; performance measurement methods; the Information Technology Information Library (ITIL) framework; knowledge of statewide protocols and procedures; and governmental procurement processes.” Additionally, the manager should have a complete understanding of the state IT Strategic Plan and CDT shared services.
Applicants must submit a statement of qualifications addressing two key points:
- Describe a time when you had to build consensus between multiple groups with varying interests. What were the challenges, how did you overcome them, and what was the outcome?
- What are the three most important components of good customer service? Describe a time where you provided or received exemplary service. What made this example stand out to you?
More details about the role can be found in the duty statement. The position has a monthly salary range of $8,849 to $11,857, and the application deadline is May 6.
