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Departments Seeking Managers, Architect for Specialty Roles

Candidates are being sought by the Governor’s Office of Emergency Services, the California Department of Transportation and the Employment Development Department.

Three state government departments are recruiting for key leadership and specialty positions, including cybersecurity and portfolio management.

The California Governor’s Office of Emergency Services (Cal OES) is seeking a cyber incident response manager to serve “as a leader in emergency management and homeland security.” The position is classified as an assistant to the governor, and applications should be filed online directly with the governor’s office.

The manager will “provide supervision, direction, focus and oversight of the incident response team’s efforts in responding to cyber incidents, resource planning, allocation and completing acquisition requirements for new technologies to support incident response intelligence and mitigation practices,” the job posting says. The incumbent “responds to crises or urgent situations within the pertinent domain to mitigate immediate and potential threats. Uses mitigation, preparedness and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Investigates and analyzes all relevant response activities and works with the (California Cyber Security Integration Center) forensic lead.”

Desirable experience and skills, according to the posting and the duty statement, include:
  • Possesses a deep level of understanding of Windows, Linux and networking security. Demonstrable experience using defensive measures (firewalls, IDS/IPS, EDR, etc.) and analysis of security information collected from a variety of sources (packet captures, Windows logs, Linux logs, disk images, memory images, etc.) to identify, analyze and report events that occur or might occur within the enterprise network.
  • Understands both offensive and defensive cyber techniques, MITRE ATT&CK Framework and relevant laws, legal authorities, restrictions and regulations pertaining to cyber defense activities.
Applicants must pass a variety of background and security checks and “must be able to obtain and maintain a federal secret clearance.”

The position has a monthly salary range of $10,810 to $12,049, and the application deadline is Nov. 22.

The California Department of Transportation (Caltrans) is seeking an IT Manager II to oversee the Agency Enterprise IT Portfolio Services (AEIPS) office, working on loan to the California State Transportation Agency (CalSTA).

This is a senior management role influencing organizational IT policy and formulating long-range IT programs and objectives. The AEIPS office is responsible for project and portfolio management and oversight services, and the manager oversees “one of the most complex IT portfolios for CalSTA departments,” with full management responsibility for organizing, planning, coordinating, directing and controlling the day-to-day operations of the office.

Additional details about the role and requirements can be found in the job posting and duty statement. The position has a monthly salary range of $10,421 to $12,668, and the application deadline is Nov. 15.

The Employment Development Department (EDD) is seeking a lead contact center solutions architect (IT Specialist II) to lead various projects to enhance and modernize the EDD’s enterprise contact center solutions.

“You will perform a variety of complex and sensitive tasks involving various IT projects, including research, legislative analyses, costing estimates, requirements, contact center project coordination, business process improvement, audit analysis, policies, procedures, IT documentation approval and oversight,” the job posting says. “In this capacity you will provide technical expertise and serve in a lead capacity in the Telecommunications Section.”

Desirable qualifications for the position, according to the posting and the duty statement, include:
  • Strong and proficient knowledge of contact center management platforms and applications, as well as Interactive Voice Response (IVR) and telephony systems.
  • Ability to negotiate effectively with a variety of individuals at various levels, organizations, state agencies, vendors and contractors.
  • Ability to be a flexible team player who thrives in a fast-paced environment requiring the ability to prioritize and juggle multiple projects effectively.
  • Ability to lead projects and follow project management practices.
The role has a monthly salary range of $7,893 to $10,576, and the application deadline is Nov. 2.
Dennis Noone is Executive Editor of Industry Insider. He is a career journalist, having worked at small-town newspapers and major metropolitan dailies including USA Today in Washington, D.C.