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Digital Counties 2025: Nevada County Awarded for Enterprise Work

The Center for Digital Government gave Nevada County fourth place in this year's Digital Counties program.

A hilly range covered in pine trees with mountains in the distance in Nevada County, Calif.
In this year's Digital Counties awards program, the Center for Digital Government* recognized Nevada County as its fourth-place winner for the smallest population category.

It was one of seven California counties recognized in the awards.

Nevada County, home to the Tahoe National Forest, is a small county of just more than 100,000 residents, but it still got quite a bit done last year in terms of tech. One of its chief IT accomplishments was taking a leadership role in getting the county a new ERP system. IT helped lead the process of soliciting, selecting, contracting and ultimately managing the implementation of the new system, which replaces a different finance platform that had been in place for 20 years. As a result, the county’s financial management now features enhanced automation and better workflow.

Nevada County has also piloted a new chatbot on its website, with the goal of creating AI that is more flexible and better at giving residents feedback. This chatbot is also capable of providing answers with information from partner agencies, such as cities within the county and chambers of commerce. And if the chatbot can’t help people, it also provides a phone call option that builds off of the chatbot engine.

Finally, Nevada County continued to build this year on recent successes that it’s had in the area of digitizing its workforce management processes, including recruiting, application submissions and moving toward a paperless employee management system. The IT shop was able to implement a system called Leave Manager that internal employees can now use to request and manage their time off. IT was also able to stand up a new candidate screening department for the Sheriff’s Office, along with growing its internship and skills training program.

*The Center for Digital Government is part of e.Republic, Industry Insider — California's parent company.