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Here Are DMV’s Top 5 IT Services Purchases in October

The California Department of Motor Vehicles is moving forward on work with REAL ID and automating workloads, and recent IT purchases reflect that.

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The state entity that for many Californians is the retail face of government made fewer than a dozen purchases of IT services last month – but spent in the mid-seven figures on its costliest buys.

The California Department of Motor Vehicles made 10 purchases of IT services in October and spent $4,794,168 on its top five buys. Here, with rounding, is what DMV purchased, based on data in the State Contracting and Procurement Registration System:

  • $1.3 million to LexisNexis Risk Solutions for “LexisNexis device assessment.” This is a nearly four-year contract, from Oct. 22 to Sept. 30, 2025. Per the company’s website, its products help entities deal with risks including identity theft and fraud, and prevent “insurance and government benefit scams.”
  • $1 million to Avere Inc., for IT “technical and professional services for the REAL ID Document Upload Workflow and Scanned Paper form data extraction using artificial intelligence (AI) and machine learning technology.” This is a one-year contract from Oct. 25 to Oct. 24, 2022. The company is working with the DMV to help streamline the REAL ID application process.
  • $1 million to Verificient Technologies Inc. for “proprietary software as a service (SaaS) remote delivery of DMV’s Knowledge Testing program.” This contract runs from Oct. 22 to June 30, 2022. Per the DMV, the company is part of its MVProctor, an “online test experience” that’s automated and proctorless.
  • $765,000 to Homeland Security U.S. Citizenship and Immigration for DHS SAVE Program. This is a one-year contract from Oct. 1 to Sept. 30, 2022. The supplier in this case is most likely U.S. Citizenship and Immigration Services via the U.S. Department of Homeland Security. The purchase appears to be a one-year renewal of the Systematic Alien Verification for Entitlements (SAVE) program, which provides electronic immigration status and benefit eligibility verification.
  • $683,000 to Mergent Systems Inc. for “Qmatic maintenance, repair and hosting services,” a three-month contract from Oct. 1 to Dec. 31. Generally, the DMV uses, Qmatic — described in 2019 by the Department of Finance as “a queueing IT system” — to watch field office wait times and obtain information on workloads.
Theo Douglas is Assistant Managing Editor of Industry Insider — California.