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California Department of Motor Vehicles

The department is making a push to improve its customer service by hiring a consultant focused on the user experience.
The key roles in recruitment include deputy chief information officer, chief support executive, applications manager, and IT strategy manager.
If passed, the proposal, which has support from San Francisco officials, would mark the first big update to the state’s regulatory reporting requirements regarding autonomous vehicles since 2018.
The Department of Motor Vehicles’ top IT purchases so far this year have trended toward software, with hardware rounding out the bottom of the list. The agency has spent roughly $2.6 million on the top five purchases.
The online event on March 5 will pose five areas in which the California Department of Transportation is seeking vendors’ ideas, suggestions and proposals.
State government entities are seeking a deputy director, a senior network architect, a product architect and a senior product manager.
California’s Health and Human Services Agency and the Department of Motor Vehicles are recruiting for roles in IT leadership.
Gov. Gavin Newsom’s 2024-2025 fiscal year state budget would decrease the Department of Motor Vehicles’ budget overall but provide more than $18 million for three areas of technology work.
Chock-a-block with procurements, IT executives joining and leaving state and local government, and everyone greatly abuzz about artificial intelligence, 2023 was a year to remember in California gov tech. These were its most significant issues.
Industry Insider — California’s One-on-One interview series with a spectrum of state and local IT leaders has been publishing nearly every week since June 2020. These are the five most-read conversations of 2023.
In “Getting Started with Digital ID: A Look Inside California’s Mobile Driver’s License Program,” a recent webinar, public- and private-sector leaders talked about what’s next for mDL.
The California Department of Motor Vehicles made fewer than a dozen purchases of IT services in November. The acquisitions appear to center around its ongoing modernization, which includes a large-scale refresh and initiatives such as a mobile driver’s license pilot.
The California Department of Motor Vehicles has issued a request for quotations around electronic fingerprinting tech. If the procurement yields a contract, work would likely begin in early 2024.
The California State Transportation Agency and the Office of Technology and Solutions Integration are seeking candidates.
Respondents should offer a general overview of the proposed solution, including how electrification could be done without access to a DMV facility and how it would meet payment and charging needs.
State departments focused on health care, technology, transportation and fire management are recruiting for these key positions.
Funding for technology work in the 2023-2024 fiscal year state budget may offer clues to requests from state entities during the FY 2024-25 state budget cycle.
In a request for quotes, the California Department of Motor Vehicles wants to hear from companies that could supply it with an Oracle software update, licensing and support.
The California Department of Technology and the Department of General Services will hold the event Dec. 14. Several top IT and procurement executives from state government will speak.
The voluntary program is part of a study to determine whether “the safety impact of allowing the driving test requirement to be fulfilled through alternative methods” is viable.
The State Treasurer’s Office is seeking to hire a chief information security officer, and the Department of Motor Vehicles needs a senior data analyst for its Digital eXperience Platform.
With its roots dating back to before the pandemic, NOHOLD’s virtual assistant gets high marks from the California Department of Motor Vehicles for its ease of use, its flexibility and its potential.
Candidates for chief and manager positions are being sought by state entities that focus on health care, transportation and technology.
The California Department of Motor Vehicles made fewer than a dozen purchases of IT services in September. Its five costliest included support for online insurance verification and for the Digital eXperience Platform, a large-scale modernization.
The California Department of Motor Vehicles’ ongoing mobile driver’s license pilot will let a larger group of participants show their driver’s licenses from their cellphones at a select number of stores and airports.
The California Housing Finance Agency is seeking a CTO to also serve as infrastructure manager, and the Department of Motor Vehicles is seeking a manager for its Digital Transformation Matrix Team.
The entities in recruitment include the California Department of Motor Vehicles, the Governor’s Office of Planning and Research and the California State Lottery.
Administrators for Cruise blamed the breakdown on “wireless connectivity issues,” due to an overload of cellphone usage at a large concert.
The Department of Motor Vehicles expects that its California DMV Wallet and mobile driver’s license will become available in late summer to Californians who carry smartphones.
The California Department of Motor Vehicles made more than 70 purchases of IT services during the year’s first six months and spent in the low eight figures on its five top buys, which included contracts related to mobile driver’s licenses and virtual field office endeavors.
California’s new $310.8 billion state budget, signed Tuesday by Gov. Gavin Newsom, remains to be refined this summer in budget trailer bills — but already includes many millions for IT work in broadband, child welfare and education.
The state published the 2023-2024 Budget Act earlier this week and, if approved by lawmakers, it will fund IT projects at the Department of Social Services, the Department of Motor Vehicles and other state entities.
All three positions require interactions with high-level state leaders, leading teams in technology work and completing challenging, complex IT projects.
Recent finance letters documenting changes to Gov. Gavin Newsom’s 2023-2024 Fiscal Year proposed state budget also contain information on tech work underway at entities including the California Department of Motor Vehicles.
The California Department of Motor Vehicles has made more than 100 purchases of IT goods so far this year and spent in the low eight figures on its five top buys, which included desktop and laptop computers.
Gov. Gavin Newsom released his revised proposed state budget Friday for the 2023-2024 Fiscal Year starting July 1. It’s larger than his proposed January budget, with more funding for the California Department of Technology — but the estimated budget shortfall is larger, too.
Both positions call for the ability to manage a team and to demonstrate a variety of technical and professional skills.
As part of Industry Insider — California’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT leaders.
Recruitments are underway at the state departments of Motor Vehicles and Health Care Services, the California Public Utilities Commission and the California State Lottery.
The California Department of Motor Vehicles has made nearly 20 purchases of IT services so far this year and spent in the low eight figures on its five top buys, which included services related to both mobile driver’s licenses and Real ID.
The state Franchise Tax Board is seeking a new leader, and the Department of Motor Vehicles is hiring architects with specialties in cloud and product architecture.
Vendors attending the virtual event will be given an overview of the Employment Development Department’s EDDNext initiative and have a chance to ask questions and be invited to submit proposals or ideas.
Amar Hariharan has decades of experience in both the public and private sectors, a background that he believes will serve him well as he moves into his new role as chief information officer for the California Department of Food and Agriculture.
Vendors attending Friday’s virtual event will be given an overview of the Employment Development Department’s EDDNext initiative and have a chance to ask questions and be invited to submit proposals or ideas.
The California Department of Motor Vehicles’ five largest transactions for IT goods during the year’s first quarter landed in the mid-seven figures combined.
The positions are in recruitment by the Office of Legislative Counsel, the Department of Technology and the Department of Motor Vehicles.
Gov. Gavin Newsom’s proposed 2023-2024 Fiscal Year budget has less money in it than last year for the California Department of Motor Vehicles, but the department is seeking funding via a budget change proposal to relocate a field office and is in the early stages of a system replacement.
Positions are open in departments dealing with education, transportation, health and public procurement.
Gov. Gavin Newsom’s proposed 2023-2024 Fiscal Year state budget offers a variety of strategies for combating an anticipated $22.5 billion shortfall.
Among the leadership changes in state IT governance at the end of the year was the retirement of George Akiyama, the longtime chief information officer for the California Department of Transportation.
IT leaders who participated this year in Industry Insider — California’s One-on-One question-and-answer series offered many essential ideas around government technology. Several are presented below.
State Sen. Josh Newman, D-Fullerton, discussed the 2023-2024 legislative session as it may pertain to technology and innovation, with Industry Insider — California, and offered perspective on two bills of his that passed this year.
Industry Insider — California debuted a new series this year, Profiles in Government. Here’s more on its coverage of some of the state’s most significant departments.
The department’s five largest transactions for IT services during the year’s third quarter landed in the low seven figures combined.
The department’s five largest transactions for IT services during the year’s third quarter landed in the mid-seven figures combined.
Recruitments are ongoing by the Department of Human Resources, the Department of Social Services and the Department of Motor Vehicles.
The department’s five largest transactions for IT services during the year’s third quarter landed in the mid-eight figures combined.
Past forums have included remarks from CDT’s top leaders, a year in review and a look ahead to the coming year, and a question-and-answer session for those in the industry.
Tesla’s Autopilot features and its yearslong promise of eventual self-driving capability are a big part of the Texas-based electric automaker’s lofty valuation. Roughly 160,000 Tesla drivers in North America had access to what Tesla calls FSD Beta at the end of the third quarter.
The laws are among those approved by Gov. Gavin Newsom at the end of the recent legislative session.
The systems integration work is part of the Department of Motor Vehicles’ modernization of its services. It started with occupational licensing and will conclude with drivers’ licenses. All are being done on the Salesforce platform.
The California Department of Technology initiated an apprenticeship with the union to train employees on how to use IBM zSystems mainframe technology.
Recognizable by acronym alone, the California Department of Motor Vehicles is underway on a comprehensive modernization effort.
One position is in the Modernization Project Management Office, and the other is for an assistant division chief who’ll also oversee the Customer Information Services Section and the Communication Programs Division Help Desk.
Ernst & Young is expanding its Sacramento footprint with the acquisition of Cambria Solutions, a downtown-based consulting firm that focuses on state government clients.
The department’s five largest transactions for IT services during the year’s second quarter reached $16 million.
The agency alleges the electric carmaker misled customers with advertising language on its website describing Autopilot and Full Self-Driving technologies as more capable than they actually are.
According to the California DMV, their chatbot, Miles, has responded to 1.5 million interactions in the first half of 2022. Miles can now also manage website interactions as well as engagements through the customer service phone line.
Entities with key vacancies include those dealing with transportation, cannabis regulation, health insurance and state hospitals.
The new bill is one of several that illustrate how the state may spend money on technology and innovation in coming months.
The state department’s five top purchases of IT services last month totaled in the low eight figures.
Entrepreneurs in blockchain, the digital ledger technology that buttresses Bitcoin and other virtual currencies, say California consumers are on the cusp of a new “blockchain decade.”
Entities with key jobs in recruitment include the California Employment Development Department, the Department of Motor Vehicles and the state Franchise Tax Board, as well as the Los Angeles County Internal Services Department.
As part of Industry Insider — California’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT leaders.
There’s more than one right way to accomplish major technology work but sometimes, tough decisions have to be made for the project to move forward, officials at the California departments of Technology, Motor Vehicles, and Corrections and Rehabilitation said recently at the California Public Sector CIO Academy.
State officials have green-flagged the launch of a fare-based ride-hailing business featuring cars with no human driver at the wheel.
The investigation by the California Department of Motor Vehicles into safety issues is headed into its sixth month with no end in sight.
Jeremy Grant, coordinator of the Better Identity Coalition, said some government officials, especially those in law enforcement, would love to use digital licenses for tracking.
In a recent request for proposal, the California Department of Motor Vehicles solicits assistance from vendors that can provide consultant services for its Digital Experience Platform modernization project.
Entities seeking candidates for leadership roles include the California Department of Motor Vehicles, the Employment Development Department, and the Office of Digital Innovation.
Proposals must be under $1 million, and the solution must have or provide the ability to detect and prevent known and unknown advanced threats and to identify both internal and external threats in real time.
Strategic plans can offer a clear perspective on how a state or local government wields IT and innovation. This recurring series examines the strategic plans of state entities as well as counties and municipalities.
The California Department of Motor Vehicles’ largest purchases of IT services in March include aspects of ongoing work that, in some cases, will require years to complete.
The California Department of Motor Vehicles is recruiting for a manager to oversee projects and portfolios, and the California Governor’s Office of Emergency Services is seeking an expert in user interface and user experience.
The California Workforce Development Board is seeking a web developer/cloud architect, and the Department of Motor Vehicles is recruiting for a program manager for Motor Voter and other initiatives.
“Prashant will be a great addition to our team,” DMV Director Steve Gordon told Techwire. “He brings the right mix of skill and leadership to help us meet our modernization goals.”
Positions with open recruitments include chief information officer, change management senior analyst, DevOps engineer and application developer.
State transportation, insurance and emergency entities are looking to fill assistant chief and IT specialist positions.
At the California Department of Motor Vehicles’ virtual Vendor Day 2022, DMV and state IT leaders sought solutions to a plethora of comprehensive technology issues.
Entities with active IT recruitments include the California Employment Development Department, the Office of Digital Innovation, the California Department of Technology and the Department of Motor Vehicles.
The California Department of Motor Vehicles made 10 purchases of IT services last month, and its most expensive buys show clearly that its long-discussed, large-scale modernization is underway.
In a recent budget change proposal, the California Department of Justice seeks money from the General Fund to modify IT systems around the use of “X” as “an individual’s nonbinary descriptor.”
The suit stems from a public records request to the California Department of Motor Vehicles from an unidentified individual or entity seeking access to Waymo’s driverless-deployment application — the basic filled-out form, attachments of additional material and responses to follow-up questions from the DMV.
The California Department of Justice, the Department of Technology and the Department of Motor Vehicles are seeking candidates for a variety of leadership roles.
Two recent budget change proposals submitted by the California Department of Technology document an evolving IT environment.
The California Department of Motor Vehicles’ upcoming event, Vendor Day 2022, will be the latest in its ongoing series of direct engagements with IT companies.
“Delivering for all Californians has guided my work, from standing up the Office of Digital Innovation and developing a more user-centered vision for technology in the state of California, to driving vaccine equity, to building more inclusive financial products,” writes Justin Cohan-Shapiro.
The California Department of Motor Vehicles’ costliest purchases of IT services since 2019 show its ongoing IT modernization — and, arguably, the more typical large-scale purchases of such a state entity.
The California Department of Motor Vehicles made nearly 100 purchases of IT services through Dec. 15, and several of its most expensive appear to be centered on its existing systems and the large-scale technology modernization now underway.
Tesla is developing driverless cars on public roadways, using its customers as test drivers and shrugging off requirements — and, so far, the Department of Motor Vehicles has been largely content to look the other way.
In a request for proposals, one of California’s best-known and most-used departments calls on IT vendors capable of helping it achieve a key part of an enterprise-level refresh.
The latest California Department of Technology Vendor Forum offered IT companies the latest word on current and upcoming procurements as well as ongoing IT work and process updates.
The California Department of Motor Vehicles continues working to improve service directly to residents as it simultaneously takes early steps on a larger, foundational IT update.
“I must stop here and give credit where credit is due: The DMV has really turned things around. I remember waiting in lines at the DMV that wrapped around buildings 25+ years ago. Now, people are getting answers to questions immediately with Miles, at any time of day.”
The Financial Information System for California has named a new chief information officer, a new chief information security officer and a new chief deputy director, filling key vacancies on Director Miriam Barcellona Ingenito’s management team.
The California Department of Motor Vehicles and Covered California are seeking to fill leadership vacancies.
State departments with open tech positions include the California Department of Motor Vehicles, the Office of Systems Integration, the Department of Social Services, the Department of Technology and the State Water Resources Control Board.
Key responsibilities of the position include policy development and implementation, internal program management, IT governance, executive interaction and external program management, according to the job posting and duty statement.
The California Department of Motor Vehicles is moving forward on work with REAL ID and automating workloads, and recent IT purchases reflect that.
The leadership and specialty roles are in recruitment by the California Department of Human Resources, the Office of Systems Integration and the California Department of Motor Vehicles.
California currently has more than 100 different job openings posted on a state website that are all within the Information Technology Specialist I classification, and many of which can pay more than $100,000 annually.
Data curated by the state Department of General Services shows that agencies as a whole spent more on IT goods and services last November than in any other month since then.
Two of the openings are with the California Department of Motor Vehicles, and the others are with the Department of Health Care Access and Information, the California Governor’s Office of Emergency Services and the Department of General Services.
“DMV is looking for a new CIO,” DMV Director Steve Gordon announced Monday on LinkedIn. “Join us in transforming the DMV into a digital powerhouse. Make a difference for California!”
Candidates are sought by the California Employment Development Department, the Department of Motor Vehicles, the California Department of Public Health, the state Department of Justice and the California Department of Technology.
The California Department of Motor Vehicles seeks assistance in creating a planning methodology for a five-year infrastructure plan as it shifts to digital-first for customer interaction.
Steve Kustin rejoined the Sacramento Municipal Utility District four months ago. As he conducts a “listening” tour with his 70 team members, he has five specific goals. And there are vendor opportunities on the horizon.
Entities with IT jobs in recruitment include the California Department of Technology, the Department of Motor Vehicles, the Employment Development Department, the California Department of Public Health and the Office of Systems Integration.
The Best of California Awards during the California Virtual Digital Government Summit acknowledged high-achieving state IT officials and significant recent IT projects.
The COVID-19 pandemic accentuated the state department’s needs, and it partnered with an IT company to update the workflow, moving it off paper and improving visibility.
The Legislature’s timeframe to pass bills this session is getting very short but several significant pieces of proposed technology and innovation legislation are still alive. Others, though, are no longer active.
The Department of Motor Vehicles, the California Department of Technology and Covered California are all seeking candidates with leadership experience.
The departments seek candidates with expertise in recognizing, assessing and mitigating threats to their information security. One of the roles also involves working with other governmental jurisdictions on shared initiatives and cyber defense efforts.
Two of the California Department of Motor Vehicles’ five most expensive purchases of IT goods through June involved updating its data center.
“Subbarao has successfully led several technology improvement initiatives, and his efforts resulted in transforming FI$Cal ITD into one of the most efficient and capable IT teams in the state of California,” said FI$Cal Director Miriam Barcellona Ingenito. “He has positioned our IT division to support the system operations and enhancements, technology operations and upgrades, and continuous improvements to FI$Cal’s posture for years to come.”
The document, which summarizes the Legislature’s version of the new state budget, offers considerable detail on IT and innovation projects that lawmakers approved or denied.
As the legislative session continues, lawmakers are scrutinizing several proposed bills on topics including “motor voter” registration, disclosure of security breaches and automation.
In a recent Budget Change Proposal, the California Department of Tax and Fee Administration seeks several million dollars to reimburse the California Department of Motor Vehicles for costs associated with IT development to meet a new vehicle sales tax requirement.
The California Department of Motor Vehicles is looking for an IT company to assist it in authenticating documents, as it continues to work on getting millions of Californians their Real IDs.
The California Department of Motor Vehicles has issued a request for quotation looking for a performance management consultant to assist in standing up a solution to analyze customer feedback.
Steve Gordon, the Department of Motor Vehicles’ director, provided an update on ongoing technology work around a new platform, mobile drivers' licenses or identity cards, and Real ID work, as well as areas of potential future procurement.
Steve Gordon, the Department of Motor Vehicles’ director, discussed its ongoing technology modernization, and IT projects and initiatives that are planned, being tested or likely to deploy this year.
It was a summer to remember for the California Department of Motor Vehicles; the department, which is in the midst of an IT modernization, activated four of its five most costly contracts in June. Together, the four contracts represented a spend of nearly $29.9 million.
DMV chief Steve Gordon said vendors seeking DMV contracts should be innovative and creative. IT representatives seeking to work with DMV should "up their game," he said. "Bring their A game."
Rico Rubiono, chief information officer for the California Department of Motor Vehicles and deputy director of its Information Services Division, discusses the department's ongoing tech modernization, how his role has changed, his favorite projects and how procurement might be improved.
By managing change and carefully updating long-standing processes under new Director Steve Gordon, the Department of Motor Vehicles is taking strides toward modernization — while achieving technological milestones that have helped it connect to residents during the novel coronavirus (COVID-19) pandemic.
The novel coronavirus (COVID-19) pandemic gives the California Department of Vehicles’ ongoing technological modernization a new sense of urgency, its new Digital Transformation Officer Ajay Gupta told Techwire, and the agency continues to streamline processes and offer new services online.
The Blockchain Working Group altered timelines for two recent meetings in the wake of the coronavirus pandemic. The group will hear from tech officials at two major state agencies next week and consider a definition for the electronic ledger technology.
During the premiere DMV Vendor Day, agency officials discussed with vendors how they hope to make the department more technologically modern and responsive to residents, less than a year before the federal Real ID deadline.
Mindful of modernization's potential pitfalls, Gov. Gavin Newsom said the state is trying to "go small and build on successes" as it updates technology, initiates culture change and brings in new executive staff at the Department of Motor Vehicles.
In remarks announcing the release of a report on the Department of Motor Vehicles by the state Strike Team, Gov. Gavin Newsom introduced DMV's new director and chief deputy director and said the agency will shortly begin piloting the ability to accept credit card payments.