A Senior IT Analyst on the Enterprise Solutions Team at Placer County’s Information Technology Department in Auburn, Calif. A CSAC-credentialed IT Executive and 2025 AI50 award winner, he brings a rare depth of experience across local, state, and federal government. His career spans roles at Placer and Nevada counties, the U.S. Bureau of Reclamation, and collaborative projects with state agencies, giving him a panoramic view of public sector technology. He specializes in artificial intelligence for government, chatbot ecosystems, and integration strategies that bridge legacy systems with modern platforms. His work in virtual agents, microservices, and PaaS architectures continues to streamline operations and improve accessibility across jurisdictions. The views expressed here are his own. He may be reached at ben.palacio@gmail.com.

Benjamin Palacio
Sr. Information Technology Analyst , ESSG-Enterprise Solutions Team, Information Technology Department, Placer County, California