The my|CalPERS Business Optimization project, begun in January 2015, is on target to end June 30, 2018. The joint effort between each program area and the Information Technology Services branch was meant to improve customer service, reduce financial risk and increase performance.
The project cost $23.5 million last year, with a 62.6 decrease for the proposed 2017-18 budget. The total cost of the project is assumed to be $73,804,403.
Six initiatives will be completed in the 2017-18 fiscal year; they are listed below, with the total 2017-18 cost of each:
- Internal simplification of member applications and retirement elections workflow, at $2.6 million
- Service credit purchase maintenance reductions, at $1.5 million
- Contract provisioning and agency social security compliance streamlining, at $1.9 million
- System data maintainability, at $1.8 million
- Public employees’ pension reform act simplification, at $500,000
- Project management, at $500,000
Editor's Note: The figure for total project cost last year was incorrectly reported in Monday's Techwire article. That number should be $23.5 million.
