“It’s not, ‘When are you going to be done with everything?’ It’s, ‘How do you make sure that the most important things get done first?’”
Peter Kelly, the chief deputy director and chief information officer of the California Health and Human Services Office of Systems Integration, is one of those in the forefront of state government IT who’s trying to change a culture.
To that end, Kelly sat for an interview recently with Steve Towns of e.Republic, Techwire’s parent company. Techwire is running excerpts of that interview and others this week. Part 1 of Kelly’s interview ran Friday; in it, he discussed how embedding users has assisted in keeping user design at the center of a project. In Part 2, he talks about how it is such a “huge” shift in the culture of California state government.
“I believe that government has been too focused on trying to solution everything before they begin,” Kelly says. “We have to get staff comfortable with ‘what’s good enough.’”
His video is here:
See Part 1 here.
