San Diego County is transitioning to a new outsourcing agreement. The new contract, signed in November 2016, includes $1 billion over seven years for all IT services.
The new contract will run until 2023; the previous contract ends this spring. The transition is to new requirements, technologies and pricing, even though the incumbent provider remains.
San Diego County began outsourcing all its IT and telecommunications services in 1999, “to a single, prime provider based on the premise that IT was not, and need not be, a core competency of the county,” assistant communications director Tammy Glenn wrote to Techwire.
The county has 3.1 million residents, making it the second-most populous in California.
“By outsourcing the delivery of all IT services to the private sector, the county was able to leverage the expertise of a commercial IT provider to deliver services more efficiently, with technical currency, while giving the county access to the provider’s talent, best practices and innovation,” Glenn wrote.
A pre-qualified pool was established using a request for statement of qualifications for each new contract.
CSC and Northrop Grumman have been IT providers for the county, but Hewlett Packard Enterprise Services, now DXC, took over the Northrop Grumman contract in the last round.
Subcontracts are available, as contractors and vendors can contract through DXC to provide services to the county.
