IE11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.
nikki_davidson.jpg

Nikki Davidson

Nikki Davidson is a data reporter for Government Technology. She’s covered government and technology news as a video, newspaper, magazine and digital journalist for media outlets across the country. She’s based in Monterey.

Governments aren’t looking only at the company’s main profile — most say they at least sometimes look at vendor’s personal accounts during an RFP review.
The use of chatbots is exploding across government agencies at all levels, according to survey data. A local government expert weighs in on the dos and don’ts of implementing one that actually works.