Some organizations have not adopted intranet platforms, instead opting to rely on a variety of other solutions, such as email and third-party messenger systems. Others have implemented intranets which, after years or decades of growth and changes in organizational scope and scale, no longer meet their present-day goals and vision.
Whether you have an existing intranet or not, there are common problems that can indicate that a modern intranet system is necessary for your continued success.
In early 2019, we were approached by the California Department of Water Resources. The scope of the DWR is immense. They are responsible for supplying water to 27 million Californians and 750,000 acres of agricultural land, and also provide oversight for more than a dozen dams in the state of California. These responsibilities require a large, diverse workforce: the DWR is composed of approximately 3,500 employees across 14 offices in various urban and rural locations.
As you can imagine, any and every hindrance to communication was keenly felt. They knew their needs had outstripped their existing internal communication infrastructure. But it takes a significant, committed effort to shift focus from short-term, day-to-day priorities, and taking a step back and seeing the big picture.
To their credit, DWR recognized they had hit a point where they couldn’t hide from the challenge any longer, and had to get all relevant stakeholders involved: execs, operations, IT, communications, HR and legal, and of course, their base level employees.
The difficulties that arise from aging, insufficient intranet are often felt both at the organizational level, and at the personal level.
Enjoy the video presentation we delivered at Sitecore Symposium, read more about typical problems that may arise at the macro scale, and contact us with specific inquiries about your intranet project.