Navigating government services can often be a complex and confusing experience for citizens. With numerous agencies and a myriad of services, finding the right information and assistance can be overwhelming. To address these challenges, we present an integrated front door to government services—a streamlined and unified approach designed to simplify and enhance citizen engagement. In this paper we outline the key solutions and benefits of our approach, aiming to improve the citizen experience and operational efficiency.
An Integrated Front Door to Government Services
