In the city of Fresno and in Merced County, government’s work with a private company has helped to create an environment that enables the advancement of digital equity initiatives.
As Merced County embarks on a multiple-year digital transformation journey to better serve constituents, evolving the permitting process involves the unification of previously siloed systems.
The software-and-services contract brings the county into compliance with state legislation requiring the availability of online permitting. The county recently consolidated its services under the Community and Economic Development Department.