Merced County
In the city of Fresno and in Merced County, government’s work with a private company has helped to create an environment that enables the advancement of digital equity initiatives.
As Merced County embarks on a multiple-year digital transformation journey to better serve constituents, evolving the permitting process involves the unification of previously siloed systems.
The software-and-services contract brings the county into compliance with state legislation requiring the availability of online permitting. The county recently consolidated its services under the Community and Economic Development Department.
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H.R. 1 has significantly reshaped the operating environment for health and human services agencies, increasing both oversight and administrative demands across programs like SNAP and Medicaid. The legislation raises the stakes by tightening expectations around payment accuracy — placing SNAP agencies at risk of financial penalties if error rates exceed 6% by 2028 — while also expanding eligibility verification requirements, such as requiring certain Medicaid recipients to undergo recertification twice a year instead of annually.
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