Gartner on Tuesday revealed its “top strategic predictions” for 2016 and the years ahead. The consultancy said “three trends come together — the relationship of machines to people; "smart-ness" applied to the work environment; and the evolution of the Nexus of Forces — to create 10 disparate predictions that are more related than they first seem.”
1) By 2018, 20 percent of business content will be authored by machines.
2) By 2018, 6 billion connected things will be requesting support.
3) By 2020, autonomous software agents outside of human control will participate in 5 percent of all economic transactions.
4) By 2018, more than 3 million workers globally will be supervised by a "robo-boss."
5) By year-end 2018, 20 percent of smart buildings will have suffered from digital vandalism.
6) By 2018, 45 percent of the fastest-growing companies will have fewer employees than instances of smart machines.
7) By year-end 2018, customer digital assistant will recognize individuals by face and voice across channels and partners.
8) By 2018, 2 million employees will be required to wear health and fitness tracking devices as a condition of employment.
9) By 2020, smart agents will facilitate 40 percent of mobile interactions, and the “post-app era” will begin to dominate.
10) Through 2020, 95 percent of cloud security failures will be the customer's fault.
More analyses on these predictions can be found on Gartner’s website.
