Department of Business and Professional Regulation

The department’s requests include the transition to Florida’s forthcoming PALM system, the acquisition of Microsoft 360 licenses and software for its call center.

The Best of Florida Awards, announced during the Florida Digital Government Summit this week, honored several public agencies’ efforts to improve the constituent experience.

The agency’s IT budget for the 2024-25 FY has seen a $1.2 million growth from the previous year, with a specific focus on enhancing cybersecurity measures.

To facilitate same-day processing of licensure exam applications and electronic fingerprint files, the Florida Department of Business and Professional Regulation designed, developed and implemented two robotic process automation services.