Brownsville CIO Discusses Smart City Growth, AI Factory, 5G Plans

As part of Industry Insider — Texas’ ongoing efforts to educate readers on local agencies, their IT strategies and initiatives, here’s the latest in our periodic series of interviews with municipal technology leaders.

Jorge Cardenas is chief information officer for the city of Brownsville, where he has overseen a rapid evolution of the city’s technology infrastructure. In just three years, Cardenas has led Brownsville from limited connectivity and legacy systems into a new era of modernization. Under his direction, the city has implemented a private 5G network, launched efforts in artificial intelligence and digital transformation, and built out a municipally owned fiber network that now ranks among the most extensive in the country. His office is in the midst of launching the city’s AI Factory, a local hub for training, experimentation and applied use cases in smart city technology. Cardenas brings experience from the military, private sector and now local government, helping to shape a technology strategy that supports Brownsville’s goals for economic development, smart city capabilities and long-term digital resilience.

IITX: As CIO of your organization, how do you describe your role? How have the role and responsibilities of the CIO changed in recent years?

Cardenas: Serving as the CIO for the city of Brownsville is a unique and transformative responsibility. When I assumed this role, Brownsville faced significant technological challenges — it was among the least connected cities in the region, operating on a 30-year-old data center. My mandate was clear: modernize and future-proof the city’s IT infrastructure. I spearheaded a comprehensive redesign, implementing a strategic road map that positioned Brownsville as a leader in digital innovation. The CIO role has evolved dramatically, especially here. As Brownsville’s first CIO, I introduced advanced technologies such as private 5G (P5G) and artificial intelligence to municipal operations. Today, Brownsville stands out as a city embracing cutting-edge solutions to drive growth and efficiency.

IITX: In your tenure in this position, which project or achievement are you most proud of?

Cardenas: I take pride in achieving transformative results within a constrained budget. Through strategic partnerships, grant acquisition and relationship building, we maximized resources to deliver impactful projects. One of my greatest accomplishments is assembling a high-performing IT team. When I arrived, the department consisted of one systems manager and three help desk technicians. Today, we have a dynamic team driving innovation across the city. Together, we’ve turned Brownsville into a model for municipal technology modernization.

IITX: What projects will you be looking to fund in this budget cycle?

Cardenas: Our priorities include expanding the city’s middle-mile fiber network, a critical component for connectivity and economic development. Additionally, we are implementing an intelligent traffic system to enhance mobility and safety. Both initiatives will integrate seamlessly with our P5G infrastructure, reinforcing Brownsville’s position as a smart city leader.

IITX: What are some of the unique challenges you face managing IT at the city level compared to larger state agencies or private-sector organizations?

Cardenas: While challenges such as cybersecurity and resource allocation are universal, local governments often underestimate the strategic importance of technology. This oversight can leave cities vulnerable to cyber threats. My experience across the military, federal agencies, private sector and now municipal government has taught me that prioritizing IT is essential for resilience and growth.

IITX: Brownsville has been positioning itself as a growing hub for digital infrastructure and smart city development. How does your IT strategy support that vision, and what role does your department play in enabling future growth?

Cardenas: We’ve established the foundational infrastructure necessary for sustainable growth. Robust fiber connectivity and advanced IT systems are essential for attracting businesses and supporting residents. Brownsville is now among the top U.S. cities with its own fiber network — arguably No. 1 in municipal ownership. This capability has sparked interest from data center operators and tech firms, as fiber availability is often their first question. Our infrastructure answers that with confidence.

IITX: What big initiatives or projects are coming up? What sorts of developing opportunities and RFPs should we be watching for in the next six to 12 months?

Cardenas: Two major initiatives are on the horizon: citywide deployment of the intelligent traffic system and expansion of our P5G network. Both projects will go through the RFP process, with releases anticipated around March 2026.

IITX: How do you define “digital transformation”? How far along is your organization in that process, and how will you know when it’s finished?

Cardenas: Digital transformation means delivering services and information seamlessly — without requiring residents to visit multiple offices. Three years ago, nearly all city services were manual and in person. Today, residents can complete most transactions online, from the comfort of their homes. Brownsville has progressed from being one of the least connected cities to ranking among the top five in connectivity nationwide. While transformation is ongoing, our current achievements mark a significant milestone.

IITX: What is your estimated IT budget, and how many employees do you have?

Cardenas: Our departmental budget, including projects, averages around $30 million. We currently operate with 23 employees — a lean team that consistently delivers high-impact results. While additional staff would accelerate progress, our success demonstrates the power of a high-performance culture.

IITX: What do you read to stay abreast of developments in the government technology/SLED sector?

Cardenas: I read extensively — about a book a week — focusing on technology and leadership. I also stay informed through LinkedIn, The Wall Street Journal and industry publications. Following companies like Nvidia and Microsoft keeps me ahead of emerging trends. Conferences and panels, including those I speak at, provide invaluable insights.

IITX: What do you think is the greatest technology challenge in Texas?

Cardenas: Funding limitations and talent acquisition remain the biggest hurdles. Retaining skilled professionals is critical, and organizations must invest in their growth to maintain competitive advantage.

IITX: What advice would you give to someone who would like to lead an IT department?

Cardenas: First, understand your organization’s vision and mission. Second, overcommunicate — clarity drives alignment. Third, build and nurture a strong team. Treat them with care and respect; their success is your success.

IITX: How do you prefer to be contacted by vendors, including via social media such as LinkedIn?

Cardenas: I prefer initiating contact when I identify a need. Vendors should avoid aggressive outreach; CIOs know what they require and seek solutions accordingly.

IITX: How might vendors best educate themselves before meeting with you?

Cardenas: Understand the city’s needs before proposing solutions. Generic pitches are ineffective — tailored approaches based on research are far more valuable.

IITX: What conferences do you attend?

Cardenas: I regularly attend Nvidia GTC, CES, Fal.Con, Gartner Symposium and TAGITM, among others. I’m also frequently invited to speak at industry events.

IITX: What are you reading or listening to for fun? What do you do to unplug in your downtime?

Cardenas: I enjoy reading technology and leadership books and prioritize family time and fitness to recharge.