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Commission Seeks Vendor to Operate Credentialing System Services

The software can automatically track health-care licensing, certificates and more.

A state commission has issued a request for information (RFI) for hospital credentialing system services.

The Health and Human Services Commission (HHSC) expects privileged physicians, medical staff coordinators, patients and the Texas State Hospitals to benefit from the implementation of this software, which has continual digital access to medical licensure boards and similar primary-source verification organizations.

It can automatically track licensing, certificates, education and other information about a provider. That includes tracking not only licenses and certificates but any other medical incidents or events that must be reported to an agency keeping the Texas State Hospitals and HHSC in compliance.

Expected outcomes would be:
  • Housing large volumes of health-care provider data in a centralized, secure and searchable form.
  • Eliminating most or all paper from the process and any requirements that providers complete paper forms.
  • Quickly validating credentials and assessing qualifications of physicians, nurse practitioners, physician assistants and other qualified providers.
  • Continually tracking deadlines and renewal requirements for various licenses, certificates and other medical requirements.
  • Helping Texas State Hospitals remain in compliance with industry credentialing regulations and requirements.
  • Decreasing the time it takes to get a provider credentialed and working.
  • Ensuring credentialing information is accessible across Texas State Hospitals.
  • Providing the option to house the system in the cloud.
  • Interfacing with electronic health record (currently Netsmart myAvatar).
  • Providing 24-hour customer support.
  • Providing on-site and virtual user training.
  • Offering paper-to-electronic integration.
  • Including a web-based crawler format.
  • Buildable dashboard with widgets.
  • Ability to create new reports.
The point of contact is Alison Novak. Responses are due by 10:30 a.m. Oct. 31.
Darren Nielsen is the former lead editor for Industry Insider — Texas.