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Dallas County Tax Office to Buy New Processing System

The tax office is looking to replace all equipment with new hardware and turnkey software systems.

A pile of tax documents.
Dallas County has issued a request for proposals (RFP) for a turnkey tax remittance processing system for its tax office.

According to the RFP, the Dallas County Tax Office (DCTO) manages and processes approximately 866,676 property tax records, collects property taxes and assessment fees for 90 active taxing jurisdictions, registers more than 2.2 million vehicles and processes more than 670,000 vehicle titles annually as an agent for the Texas Department of Motor Vehicles (TxDMV).

Proposed turnkey software systems are expected to:
  • Scan, endorse, capture and send images of both checks and documents
  • Provide capability to research, review and retrieve documents as well as the ability to archive for seven years plus the current fiscal year
  • Allow for the creation of various reports in multiple formats, integrate with DCTO’s current property tax collection system and capture statistical information
Additionally, DCTO seeks to replace its current equipment — one Opex Falcon scanner, two NCR iTran 300 scanners, two Ultra 2000L openers and two joggers — with hardware and software that meets or exceeds the office’s minimum requirements.

Proposed systems must operate using closed end-to-end encryption and comply with standard banking and IT security requirements.

More detailed information about RFP No. 2037-047-6984, including all minimum requirements and additional submission instructions, can be found online.

An on-site visit and pre-proposal meeting has been scheduled for Oct. 9 at 10 a.m. The deadline for question submissions is Oct. 16 at 12 p.m.

The due date for proposals is Nov. 9 at 2 p.m. January Calhoun is the point of contact for this RFP.
Chandler Treon is an Austin-based staff writer. He has a bachelor’s degree in English, a master’s degree in literature and is currently pursuing a master’s degree in technical communication, all from Texas State University.