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Profiles in Government: Health and Human Services Commission

What to Know:
  • HHSC supports operations for programs such as Medicaid, SNAP and WIC, and also oversees the Department of State Health Services.
  • With $1.1 billion allocated for technology-related initiatives, the agency’s funding spans major modernization efforts.
  • HHSC is focused on expanding artificial intelligence use, defending against cybersecurity threats and improving its data-driven decision-making.

The Texas Health and Human Services logo superimposed in front of the agency's building.
The Texas Health and Human Services Commission (HHSC), which provides oversight and administrative support for health and social services programs across the state, has received the largest IT capital budget of any state agency for Fiscal Year 2026.

With $1.1 billion allocated for technology-related initiatives, the agency’s funding spans major modernization efforts, including systems upgrades, cybersecurity and data platform improvements.

HHSC supports operations for programs like Medicaid, the Supplemental Nutrition Assistance Program and the Women, Infants and Children (WIC) program, and also oversees the Department of State Health Services. These services reach more than 7.5 million Texans with various health, wellness and social services.

Here is more information about the agency, including who leads it, how many staff the department employs and what the department does as a whole:

FAST FACTS


Budget: HHSC’s total allocation for IT capital items in FY 2026 is $554 billion. This includes:
  • $233 million for Medicaid Management Information System modernization
  • $122 million for the Texas Integrated Eligibility Redesign System
  • $114 million for data center consolidation
  • $72 million for the WIC EBT online transition
  • $19.5 million for the Centralized Accounting and Payroll/Personnel System
  • $9.4 million for cybersecurity
Leadership: Sylvia Hernández Kauffman is the agency’s chief information officer.

Staff: The agency employs about 38,200 people across Texas.

Strategic Goals: According to the agency’s FY 2025-2029 strategic plan, HHSC is focused on expanding artificial intelligence use, defending against cybersecurity threats and improving its data-driven decision-making. Goals include:
  • Expanding advanced data analysis to support audits, inspections and investigations
  • Strengthening cybersecurity to protect data and agency assets
  • Improving business strategies through technology optimization and analytics
HHSC posts procurements at Texas SmartBuy; its agency search number is 529.
Chandler Treon is an Austin-based staff writer. He has a bachelor’s degree in English, a master’s degree in literature and a master’s degree in technical communication, all from Texas State University.