The California Department of Health Care Services (DHCS) has named technology executive Crystal Taylor to the role of chief information officer and deputy director of the Enterprise Technology Services Division. Taylor succeeds Chris Riesen, who was promoted from CIO to DHCS’ chief operating officer for programs in October.
Taylor is a veteran of state service, having served for the last three years as DHCS’ chief of the IT Strategy Services Division. She had previously served as the chief of DHCS’ Product Branch. Before joining DHCS, she held several roles in state government: assistant director of the California Department of Technology’s Project Management Office; section manager for the State Franchise Tax Board’s Systems Engineering and Access Management Section; budget officer for the Franchise Tax Board’s fiscal portfolio; and fiscal and policy analyst for the California Legislative Analyst’s Office.
Taylor received her bachelor’s degree in mathematics from Lafayette College and her masters’ degrees in public affairs and urban and regional planning from Princeton University.
Additionally, Steve Trimble, chief of DHCS’ Medi-Cal Enterprise Systems Modernization Division and interim chief of the Business Operations Technology Services Division, will transition to ongoing chief of BOTSD, effective immediately.
Industry Insider — California will have more details Friday on Taylor’s goals, plans and priorities — and some guidance for vendors.
Department of Health Care Services Names Crystal Taylor CIO
Before her tenure with DHCS, Taylor served in various roles in the California Department of Technology, the State Franchise Tax Board and the Legislative Analyst’s Office.
