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Three Medium-Sized CA Governments Among Most Digital Counties

Placer, Sonoma and Marin counties received honors from the Center for Digital Government for their work in public engagement, cybersecurity and transparency.

Three medium-sized California counties, each with 250,000 to 499,999 residents, received top rankings in the Center for Digital Government’s* annual Digital Counties 2023 survey.

They cover northern California from Silicon Valley to the gold country, and were recognized for their ongoing IT infrastructure, cybersecurity and resident-facing improvements. Here’s a bit more on their accomplishments:

  • Placer County, one of California’s oldest local governments, placed second by focusing on its approximately 412,300 residents while modernizing key aspects of its IT infrastructure. Placer recently debuted Workday Analytics, a new addition to its Workday enterprise resource planning system with real-time data analysis and visualization and actionable insights; and has begun installing next-gen network services, updating firewalls, the network core, distribution and edge networks, and improving data backup. The county brought technology to bear on the 2022 Mosquito wildfire with GIS assisting in damage assessments. GIS also helped visualize a broadband survey, and soon another 18,000 households will have high-speed Internet.
  • Sonoma County tied for fifth place as it modernizes internal and resident-facing services. Sonoma moved 4,000 employees to Microsoft Office 365 in the cloud, boosting resilience and, with multifactor authentication and better email security, cybersecurity as well. The county updated its website to be more accessible, and a new web content management platform, Ingeniux, hosts the site, which is accessible by a range of devices and has multilingual content conversion and improved ADA compliance features. Sonoma’s Remote Accessible Vote by Mail (RAVBM) system now lets those unable to vote on paper do so remotely.
  • Marin County placed sixth, using IT upgrades to enhance racial equity, improve emergency response and customer service, and improve cybersecurity. Digital Marin was created to increase broadband availability and access to computing for families and nonprofit agencies in underserved communities. The county Office of Emergency Services was expanded to wider responsibilities, and its IT moved to the cloud. Health and Human Services systems were upgraded for greater outreach on vaccinations and wastewater testing tracking illegal substance use. A website overhaul improved accessibility across smartphones, tablets and computers and a new newsletter for more than 7,000 employees looks to improve cybersecurity.
*The Center for Digital Government is part of e.Republic, parent company of Industry Insider — California.

This story first appeared in Government Technology magazine, Industry Insider — California’s sister publication.