Techwire is pleased to welcome RingCentral to the Techwire family. California-based RingCentral provides cloud-based business communications and contact center solutions founded on its Message Video Phone platform. More cost-efficient and flexible than existing legacy on-prem PBX and video conferencing systems, RingCentral lets mobile, distributed workforces connect, communicate and work together on any device in any location via any mode. Its open platform design integrates seamlessly with third-party business apps. The company’s three key products are RingCentral Office, a Unified Communications as a Service (UCaaS) platform with team messaging and video meetings; Glip, its free video meetings solution enabling Smart Video Meetings; and its RingCentral Cloud Contact Center solutions. For more information visit ringcentral.com or contact Naveed Husain.
As part of Techwire’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT leaders.
Techwire is pleased to welcome DataRobot to the Techwire family. DataRobot, founded in 2012 to democratize access to artificial intelligence, today delivers a unified platform for all data types, all environments and all users to accelerate delivery of AI to production for every organization. For the public sector, DataRobot automates the entire end-to-end process of preparing, building and deploying highly accurate predictive models that are available to integrate with your cloud platform of choice, on-site system or fully managed service. And the company’s automated machine learning platform will help state and local communities create trusted solutions that are ethical, explainable and equitable. For more information visit datarobot.com or contact Rebecca Morales.
The event will feature numerous breakout sessions, with leaders from the public and private sectors addressing a gamut of topics relevant to those who work in and serve government in California.
Techwire is pleased to welcome SyTech Solutions to the Techwire family. A leader in document management, SyTech Solutions offers longtime experience centered in three core areas: digital transformation, low-code development, and tools and applications. The company emphasizes open technology platforms and services, avoiding proprietary systems and software to better serve clients and resolve long-term records management needs. Its low-code development services scale platform modules efficiently and use existing tools and proven technologies for real-time outcomes and unlimited future capabilities. This approach enables SyTech to serve more as a technology partner than a mere document management provider. For more information visit sytechsolutions.com or contact Casey Morris.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
Don’t miss the Center for Digital Government’s* annual industry briefing, Beyond the Beltway 2022, which will be held virtually March 3-4. This year’s edition will convene top analysts and government leaders to share their insights into the state and local technology markets. This event will help private-sector IT professionals fine-tune their business strategies and validate sales and marketing activities for the coming year. Register here.
Techwire is pleased to welcome IMPEX Technologies to the Techwire family. IMPEX is driven to leverage modern design and technology to help improve cities, people and their lives. IMPEX offers a range of solutions and services, including data center modernization, cloud transformation, Internet of Things (IoT) and analytics, cybersecurity, business automation, managed services, enterprise mobility and application development. “We provide highly specialized, integrated and value-driven technology solutions and services for diverse customers and industries,” the company says. “We then blend our high-performing teams, trusted partnerships, proven best practices and focused execution to build solutions that create incremental business value.” For more information about IMPEX, email Jon Walton.
Techwire is pleased to welcome Talkdesk to the Techwire family. Talkdesk offers a worldwide contact center in the cloud to customer-focused organizations. Its customer experience solutions, which emphasize automation, help clients optimize mission-critical customer service processes. The company’s innovation speed, vertical expertise and global presence manifest its commitment to helping business deliver a better experience regardless of channel or industry. In August, Talkdesk was again named a leader in the 2021 Gartner Magic Quadrant for Contact Center as a Service. The company’s CX Cloud is an “end-to-end customer experience solution” integrating enterprise scale and consumer simplicity. More than 1,800 companies globally partner with Talkdesk. For more information, visit talkdesk.com.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
Techwire will observe Martin Luther King Jr. Day on Monday and will not be publishing a newsletter. The daily update will resume Tuesday. The staff of Techwire wishes our readers a safe and meaningful holiday.
“My biggest lesson learned is that managing a technology project is not about building and maintaining a workable system; it is about the people who use the system,” says Valerie Williams, Centralized Revenue Opportunity System project director for the California Department of Tax and Fee Administration.
Techwire is pleased to welcome Mandiant to the Techwire family. A trusted partner for security-conscious entities since 2004, Virginia-based Mandiant offers effective security based on its unique combination of expertise, intelligence and adaptive technology. Its Mandiant Advantage software-as-a-service platform wields many years of frontline experience and industry-leading threat intelligence to deliver dynamic cyber defense solutions. Mandiant’s perspective helps organizations create effective and efficient cybersecurity programs, and be confident in their readiness to respond to cyber threats. For more information, visit mandiant.com or contact Amy McCarthy.
Thomas Schreiber has been chief information officer for Shasta County for nine years and has been with the county for 19 years, serving as IT supervisor and deputy IT director before being named CIO in November 2012. He had served four years in the U.S. Air Force and a decade in the private sector before joining Shasta. He loves the rural lifestyle, the natural resources and the 10-minute commute from his family farm to the county offices in Redding. In addition to his role at Shasta County, he’s the first vice president for the California Counties Information Services Directors Association (CCISDA) and is scheduled to assume the presidency this fall.
Changes in California’s technology leadership at the state and county levels were among the headlines in 2021 for Techwire readers. Here’s an overall look at key IT executive changes across the U.S.
Techwire will not publish a newsletter on Friday, New Year’s Eve. The newsletter will resume Monday. The Techwire team wishes our readers a safe and happy New Year’s holiday weekend.
Techwire will not publish a newsletter on Friday, Christmas Eve. The newsletter will resume Monday. The Techwire team wishes our readers a happy and meaningful holiday season.
Bloomberg Philanthropies recognized the municipalities with What Works Cities Certifications for their use of data and evidence to inform decision-making. The total number of U.S. cities certified since 2017 is now 50.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
Techwire is pleased to welcome Zendesk to the Techwire family. Zendesk strengthens the relationship between the government and the public through seamless, efficient solutions to communications challenges. It’s a low-cost solution to streamline digital interactions with the public as well as internal teams. It’s an easy-to-use software that creates workflows which integrate with existing office systems and immediately deliver value. With minimal training, employees can create tailor-made solutions personalized to their own workplace with simple point-and-click, drag-and-drop operations. For information, visit zendesk.com or contact John Feidt.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
Techwire will not publish a newsletter Thursday or Friday in observance of the Thanksgiving holiday. The newsletter will resume Monday morning. The Techwire team wishes our friends and readers a safe and meaningful holiday celebration.
Techwire is pleased to welcome YB Marketing LLC to the Techwire family. YB Marketing LLC is a full-service government marketing company dedicated to assisting its clients in connecting to markets in fun, creative, educational ways, deepening and strengthening relationships vital to clients’ organizational health. In 2020, its USA team engaged with their clients’ market, identifying hundreds of procurements to pursue, sent 300,000 emails, managed 37 webinars via LinkedIn, Zoom and ZOHO, and made more than 20,000 telephone calls ¯ all in the name of the clients’ organizational expansion and competitive positioning. For more information, visit ybmarketing.com or contact Matt Kernodle.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
As part of Techwire’s ongoing efforts to inform readers about state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
As part of Techwire’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
Techwire is pleased to welcome Genus Technologies to the Techwire family. Genus Technologies is a highly collaborative solution provider with more than 25 years’ expertise in solving complex digital transformation challenges. Genus works in cross-industry organizations and has cultivated a solid customer base in the government sector as well as in financial, insurance, health care, manufacturing and logistics. Customers rely on Genus for a wide range of capabilities, from capturing and managing digital or printed content to automating forms processing to unifying enterprise content management, including documents, images, audio and video. With 24/7 customer support options, Genus continues to add value even after implementation. For more information, visit genustechnologies.com or contact CEO Alex Makovetsky or COO Dave Fetters.
As part of Techwire’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT and cybersecurity leaders.
